forward2me 리뷰

Hi there,Many thanks for your feedback and we are glad to hear that you were satisfied with our repack services.I am sorry to hear that you have discrepancies with the additional charges for your recent Fed Ex shipment through our services.All shipments are dispatched through our services as 'Delivered Duty Unpaid' with all the couriers. We don't allow additional local duties and taxes to be paid in advance, within the shipping costs, through our company, because we do not have the IATA approved accreditation to carry out the customs clearance, through our services, and calculate the duties for the goods in advance. It is the courier agencies, such as Fed Ex, DHL and UPS, who have and use their own customs clearance departments to calculate the import taxes and duties owing for our customers shipments from UK warehouse and the additional processing charges, import duties and taxes owing for a shipment to the destination country would be charged as separate fees by the relevant courier service prior to delivery.The cost of shipping advertised includes the use of the addresses on your account, the acceptance, processing, storage up to 30 days from receipt for your parcel, preparation for exporting the goods including any paperwork required and full customer support until the receipt of any tracked service. I hope this helps however if you have any further questions please don't hesitate to get in touch.Kind Regards,Hayley