Drinks service very slow, no white wine, no gin and no lemonade so gave up. Also delay in getting off the aircraft in Jersey was unexceptable.
Rebecca Evans
FlyDirect
8 years ago
Many Thanks for your feedback, without which we cannot improve. The aircraft are fully stocked with drinks and snacks, and it's unfortunate on this occasion that your preference had sold out. We've addressed this with the airline for future flights. The delay on arrival in Jersey was due to availability of the International arrival stand, and could not be avoided on this occasion.
구매일: 16/02/2018
0
공유
TC
Trusted Customer
Feefo 인증됨
JERSEY
8 years ago
FlyDirect에 대한 Trusted Customer의 의견:
Staff very pleasant & attentive We asked for special assistance to load. Excellent in Jersey but not visible in Tenerife !!! On return journey seats would not tilt.
Rebecca Evans
FlyDirect
8 years ago
Many Thanks for your feedback. We're pleased that you enjoyed the service on Germania in general, but are sorry to hear about the failure in assistance at Tenerife Airport, and will look into this.
구매일: 16/02/2018
0
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Feefo 인증됨
8 years ago
The check in Que was over an hour and a half wait. This is just ridiculous and very stressful when you book direct you think it is going to be stress free. Maybe you's could open check in a bit...
자세히 읽기
Rebecca Evans
FlyDirect
8 years ago
Many Thanks for your feedback. Unfortunately at a large International airport like Tenerife check in times are fixed. We're sorry to hear that there was a long wait on this occasion, and will work with the airport to resolve this.
구매일: 16/02/2018
0
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Feefo 인증됨
8 years ago
Great flight, Stewards were very helpful and professional and the flights were all on time.
구매일: 16/02/2018
0
공유
TC
Trusted Customer
Feefo 인증됨
8 years ago
FlyDirect에 대한 Trusted Customer의 의견:
Would recommend
구매일: 09/02/2018
0
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신뢰할 수 있는 고객
Feefo 인증됨
8 years ago
Everything
제품 리뷰
구매일: 09/02/2018
0
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신뢰할 수 있는 고객
Feefo 인증됨
8 years ago
Easy web site to book
Ollie Watts, Marketing Coordinator
FlyDirect
8 years ago
Thank you for your feedback. We look forward to welcoming you on another FlyDirect holiday soon!
제품 리뷰
구매일: 11/11/2017
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
8 years ago
Easy
제품 리뷰
Ollie Watts, Marketing Coordinator
FlyDirect
8 years ago
Thank you for your feedback. We look forward to welcoming you on another FlyDirect holiday soon!
I think a jet rather than a propeller plane would have been more appropriate for a flight of this distance. I felt quite nervous going on a prop plane for this length of time.
Also the cost of the...
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
