Reasonably good, but inflexible around the christmas rush period, which I would have thought was a time when they should be flexible to meet customer needs for prime time products.... ie....
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Fluid Branding Ltd
Fluid Branding
10 years ago
Oh dear it appears something has gone wrong here ? Thanks for submitting your feedback. I really hope we get a chance to put this right for you in future and prove that we can deliver excellent service and products for you.
Disappointed with communication, fine until I experienced a problem but then no reply to query
Fluid Branding Ltd
Fluid Branding
10 years ago
Thanks for taking the time to send us your feedback. I'm so sorry that you received the wrong colour pencil cases. If you'd like to e mail: feedback@fluidbranding.com we'll try to rectify this for you.
Thanks for taking the time to give us your valued feedback. I'm very sorry to hear that you rated our service poor. We strive for excellence in customer service. I'd welcome the chance to investigate this further please e mail us at: feedback@fluidbranding.com with details and we'll follow this up.
I've been buying promotional items for many years, recently using Fluid for the first time, it was a pleasure to deal with them, everything was so effortless, smooth and dealt with quickly and...
