Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Fischer 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 4,253개의 리뷰 보기

Mr Harte

Feefo 인증됨

8 years ago

Fischer에 대한 Mr Harte의 의견:

We had 7 heaters in all installed in 3 of our holiday cottages one of which was fixed to the wall and became detached and unfortunately fell on one of our holiday guests and damaged her leg she spent...

자세히 읽기

Lucy

Fischer

8 years ago

Good morning Mr Harte and thank you for your feedback.

As we're sure you can appreciate, after installation, we cannot ensure that the heater itself has not been subjected to any kind of additional weight or pressure, therefore this does not come under the terms of the guarantee.

We have sent out some copies of our step - by - step guide to the everyday use of the heaters for you and your guests which we hope will help, however if you have any questions at all, our Customer Care Team are happy to help so please get in touch with us here in the office should you need any assistance.

Thank you for choosing Fischer and we wish you a very happy New Year.

The Team - Fischer Future Heat UK Ltd

구매일: 28/10/2014

Chris Elliott

Feefo 인증됨

8 years ago

Fischer에 대한 Chris Elliott의 의견:

It is fully controllable thus it is off at when the sun is full in the room even during the winter period. Before the old storage heater meant that the patio door haad to be opened than the room was...

자세히 읽기

Lucy

Fischer

8 years ago

Good morning Chris and thanks for your review!

It's great to know that you've really felt the benefits since having your Fischer heaters installed. As each heater is controlled individually you can heat each room to your specifications, ensuring that you are always in full control of the heat in your home.

We always aim to provide excellent customer service so should you need any assistance in the future, our Customer Care Team are here to help Monday - Friday 8.30am - 5.30pm and from 9am - 2pm on Saturdays.

Thank you for choosing Fischer to heat your home and we wish you a very happy New Year.

The Team - Fischer Future Heat UK Ltd.

구매일: 17/08/2014

Mr Heslop

Feefo 인증됨

8 years ago

Fischer에 대한 Mr Heslop의 의견:

Clean, modern & economical.

Very informative. No pressure sales pitch.

Lucy

Fischer

8 years ago

Good morning Mr Heslop - Thanks for your feedback.

We're glad to hear that you found our Heating Engineer to be helpful and informative during your free home survey.

We hope that you have found your Fischer heaters to make a real difference to your home and that you've been kept warm and comfortable in the years since your installation.

Our Customer Care Team are here to help should you have any questions in the future so don't hesitate to get in touch with us here in the office on 0116 242 5533.

Thank you for choosing Fischer to heat your home and we wish you a very happy New Year.

The Team - Fischer Future Heat UK Ltd.

구매일: 03/07/2014

신뢰할 수 있는 고객

Feefo 인증됨

8 years ago

I would recommend you, have found the radiator quick to heat up and efficient.The only problem I have is the instructional manual which I find very complicated when I want different days and times.

Lucy

Fischer

8 years ago

Good morning and thank you for your 5 star review!

We're so pleased to know that you have been impressed with the performance of your Fischer heater and that you have really noticed the difference in your home.

We have sent you a simple step - by - step guide to the every day running of your heater and thermostat which we hope will help but if you ever have any questions you're always welcome to call us here in the office where our Customer Care Team will be happy to help you.

Thank you for choosing Fischer to heat your home!

Wishing you a very merry Christmas.

The Team - Fischer Future Heat UK Ltd

구매일: 21/01/2014

Mr Malcolm Ratcliffe

Feefo 인증됨

Loughborough

8 years ago

Fischer에 대한 Mr Malcolm Ratcliffe의 의견:

Excellent service from beginning to end. Thank you.

Excellent service, from initial visit by your representative, the intermediate liason from factory, to the agreed installation by your 2 engineers who did a first class job. I was a little...

자세히 읽기

Lucy

Fischer

8 years ago

Good afternoon Mr Ratcliffe and thank you for your 5 star review!

It's great to know that you have been impressed with the performance of your Fischer heaters so far. We're confident that you will be kept warm and cosy as the festive season continues and we pass into the new year.

We always aim to provide excellent customer service and are happy to hear that on this occasion you have been well looked after every step of the way.

If you ever have any questions in the future our Customer Care Team will be happy to help you so, please do not hesitate to get in touch with us here in the office on 0116 242 5533.

Thank you for choosing Fischer to heat your home.

Wishing you a very merry Christmas!

The Team - Fischer Future Heat UK Ltd

구매일: 19/06/2017

Helen Franks

Feefo 인증됨

8 years ago

Fischer에 대한 Helen Franks의 의견:

Excellent product, excellent pre sales and excellent installation service

I had one heater installed from Fischer some time ago and decided to replace a further 3 heaters. From the sales person attending my house through to installation was a very smooth service and I had...

자세히 읽기

Lucy

Fischer

8 years ago

Good morning Helen and thank you for your 5 star review!

We're delighted to know that your Fischer heaters have made a real difference to your home and that you have really enjoyed the benefits of having full control over your heating.

It's great to hear that you were impressed with our team on the day of installation and that they made sure you were confident in using the system before leaving the property.

Should you ever need any help in the future, our Customer Care Team will be happy to help so please do not hesitate to get in touch with us here in the office.

Thank you for choosing Fischer to heat your home and we wish you a very merry Christmas.

The Team - Fischer Future Heat UK Ltd.

구매일: 18/11/2014

Ravhel Hamilton

Feefo 인증됨

8 years ago

Fischer에 대한 Ravhel Hamilton의 의견:

I can't answer this question specifically because we have had several contacts with them for different reasons, with different types and levels of service. Overall, we love the heaters, but find the...

자세히 읽기

Lucy

Fischer

8 years ago

Good morning Ms Hamilton and thank you for your review!

We're so pleased to know that you love your Fischer heaters. We have sent a step - by - step guide in the post for you which should help when you come to changing the settings, however if you find that you struggle with anything or have any questions at all, you're always welcome to contact our Customer Care Team here in the office who will be happy to help you.

Thank you for choosing Fischer to heat your home!

Wishing you a very merry Christmas!

The Team - Fischer Future Heat UK Ltd

구매일: 28/10/2014

Mr & Mrs Marshall

Feefo 인증됨

Dunfermline in Fife

8 years ago

Fischer에 대한 Mr & Mrs Marshall의 의견:

Absolutely ABYSMAL customer SERVICE

First of all a 3kw heater brackets were secured to a plaster board wall without using rawly plugs of any description. After a couple of months Lo n Behold the heater started to come away from the...

자세히 읽기

Lucy

Fischer

8 years ago

Good afternoon Mr & Mrs Marshall and thank you for your feedback.

We're sorry to see you have chosen to leave a 1 star review - When you reported to us that the heater was coming away from the wall this was in fact well over a year after your installation. Had there been an issue with the installation, this would have become apparent much sooner than 1 year later. We informed you that a call out fee would be applicable and you advised that you would get back to us - since then we have heard nothing from you regarding this matter.

Please be assured that our Customer Care Team are always here to help so should you have any questions or queries you are very welcome to contact us here in the office on 0116 242 5533.

Wishing you a very Merry Christmas.

The Team - Fischer Future Heat UK Ltd

Mr & Mrs Marshall

8 years ago

Lol Fischer heat also contacted me to ask if they could provide us their energy and as I was telling them about the level of service I had received the guy hung up on mean do you call that good customer service??? But as I said in my earlier comment NO RAWL plugs were fitted to the brackets which were secured to a plaster board wall DOH cowboy installation . Since I carried out fixing them myself the brackets have not moved a single millimetre after a longer time period so it goes to show if the job is done right there are never anything to worry about. I reiterate installed by COWBOYS

구매일: 04/05/2017

신뢰할 수 있는 고객

Feefo 인증됨

8 years ago

Location of heater in room.

I should have taken more time in which to make a decision about the position. of the heaters. The front room is cold by the window, whilst the door end is quite warm. I seldom use the one in the...

자세히 읽기

Lucy

Fischer

8 years ago

Good afternoon and thank you for your feedback!

We last spoke to you earlier this year to see how you had been getting on with your Fischer heaters, regrettably you did not mention either the positioning or the split in the heater at this time, however we have now passed your details to our Technical Support Team who will be in touch with you shortly to discuss this matter further.

If there is anything further we can do to help or if you have any question, please give us a call here in the office on 0116 242 5533 and our Customer Care Team will be happy to help.

The Team - Fischer Future Heat UK Ltd

구매일: 01/05/2017

Mr E Watson

Feefo 인증됨

Bristol.

8 years ago

Fischer에 대한 Mr E Watson의 의견:

Installation on time, quick and clean. Removal and disposal of old equipment efficient and trouble-free. All working well. I recommend Fischer Heat to anybody who will listen to me, particularly now...

자세히 읽기

Lucy

Fischer

8 years ago

Good morning Mr Watson and thanks for your feedback!

It's great to know that you've been impressed with your Fischer heaters and that, now the cold weather has settled in, you have been kept cosy and really noticed the difference in your home.

Your details have been passed through to our Technical Support Team who will be in touch with you shortly to discuss the noise coming from your heaters.

Thank you for choosing Fischer to heat your home and have a very merry Christmas.

The Team - Fischer Future Heat UK Ltd

구매일: 22/11/2016

리뷰 초대를 받지 못하셨나요?

Feefo Trusted Service Awards

당사의 독립적인 어워드로, 고객 서비스 부문에서 최고의 브랜드를 선정합니다. 수상업체는 고객으로부터 받은 평점에 따라 결정됩니다.

Trusted Service Awards란

Feefo 리뷰를 신뢰하는 이유는 무엇인가요?

Feefo에 대해 자세히 알아보기