Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

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가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Fischer 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 4,256개의 리뷰 보기

Trusted Customer

Feefo 인증됨

6 years ago

Fischer에 대한 Trusted Customer의 의견:

Appalling after sales support.

All well and good until you have a problem then they don't return calls. Quality of heater I bought is poor. Had to fight for a replacement which isn't much better. I would NOT recommend this company...

자세히 읽기

Amy

Fischer

6 years ago

Dear Ms Stewart, Thank you for your feedback and we're sorry to hear about your experience. From locating your account, we last heard from you a year ago so I have forwarded this to our technical support team who will give you a call and advise you on your replacement heater. If you should need any further assistance in the future, please do not hesitate to contact us on 0116 242 5533.Kind Regards, Fischer Future Heat UK Ltd.

Trusted Customer

6 years ago

It's a pity you weren't so quick to respond when my heater went rusty.

Amy

Fischer

6 years ago

Dear Ms Stewart,We’re sorry to hear you feel that way. After listening to our customers, in the last 6 months we have undergone thorough customer service training to insure any issue or miscommunication gets resolved as quickly as possible. Today a member of our technical support team tried to get in touch with you to discuss the current heater and we were advised you were at work, please call us on 0116 242 5533 between the hours of 9am – 5pm when you are available and we will be able to assist you further. We hope to hear from you soon, Kind Regards, Fischer Future Heat UK Ltd.

구매일: 07/10/2019

Trusted Customer

Feefo 인증됨

Lanark

6 years ago

Fischer에 대한 Trusted Customer의 의견:

Great service.

Great communication. Installers were excellent. Explained controls clearly and answered questions.

Amy

Fischer

6 years ago

Dear Mr Martin, Thank you for the fantastic review. We're very happy our team could offer you such a service and advised you on any questions you had. If you should need any further assistance in the future, please do not hesitate to contact us on 0116 242 5533.Kind Regards, Fischer Future Heat UK Ltd.

구매일: 04/10/2019

Trusted Customer

Feefo 인증됨

Southgate, London

6 years ago

Fischer에 대한 Trusted Customer의 의견:

Feeling warrm, comfortable and in control

I am loving the flexibility of the new heating system after putting up with storage heaters for 6 years. The sales process and the installation was all first class. The only reason I am not giving 5...

자세히 읽기

Amy

Fischer

6 years ago

Dear Mrs Halliday, Thank you for the great feedback. We apologise for the initial delays and have passed on your comments, but we're very pleased our installation and sales team could offer you such an excellent service. We hope the heaters continue to serve you well during the winter. If you should need any further assistance in the future, please do not hesitate to contact us on 0116 242 5533.Kind Regards, Fischer Future Heat UK Ltd.

구매일: 27/09/2019

신뢰할 수 있는 고객

Feefo 인증됨

6 years ago

Great product, good service

Amy

Fischer

6 years ago

Dear Customer, Thank you for the 5* review! We've very happy the product and service has met your expectations. If you should need any further assistance in the future, please do not hesitate to contact us on 0116 242 5533.Kind Regards, Fischer Future Heat UK Ltd.

구매일: 25/09/2019

Trusted Customer

Feefo 인증됨

Scarning Norfolk nr19 2pn

6 years ago

Fischer에 대한 Trusted Customer의 의견:

I wonder if you can send me a replacement control for my bathroom radiator.

The installation process was carried most efficiently by the radiator engineers and the plumber who installed water boiler was excellent.

Amy

Fischer

6 years ago

Dear Mr Taylor, Thank you for the 5* review! We're very happy to hear the installation was completed in an efficient manner. We have arranged for a member of technical support team to get in touch with you in regards to the bathroom radiator's thermostat. If you should need any further assistance in the future, please do not hesitate to contact us on 0116 242 5533.Kind Regards, Fischer Future Heat UK Ltd.

구매일: 01/10/2019

신뢰할 수 있는 고객

Feefo 인증됨

6 years ago

All as promised

A good service

Amy

Fischer

6 years ago

Dear Customer, Thank you for the excellent feedback. We're very pleased our staff could offer you such an efficient service and hope you enjoy exploring the new thermostat controls. If there is anything that we can assist you with now or in the future, please do not hesitate to contact us on 0116 242 5533. Kind regards, Fischer Future Heat UK Ltd.

구매일: 30/09/2019

Trusted Customer

Feefo 인증됨

Martley, Worcestershire

6 years ago

Fischer에 대한 Trusted Customer의 의견:

Excellent staff

The two people that came to install the heaters were excellent. Polite, explained what they were doing and cleared up after them.

Amy

Fischer

6 years ago

Good morning Mrs Phillips, Many thanks for the brilliant review. We've very happy to hear our team here at Fischer provided an excellent service overall. If you should need any further assistance in the future, please do not hesitate to contact us on 0116 242 5533.Kind Regards, Fischer Future Heat UK Ltd.

구매일: 27/09/2019

Trusted Customer

Feefo 인증됨

Buckley

6 years ago

Fischer에 대한 Trusted Customer의 의견:

Good service

Good service no fuss keeps rooms at constant temperature

Amy

Fischer

6 years ago

Dear Mr Wright,Thank you very much for your kind review. We are pleased that our installers provided the service that we adhere to and that you are pleased with the product so far.If you should need any further assistance in the future, please do not hesitate to contact us on 0116 242 5533.Kind Regards, Fischer Future Heat UK Ltd.

구매일: 26/09/2019

Trusted Customer

Feefo 인증됨

Bedfordshire

7 years ago

Fischer에 대한 Trusted Customer의 의견:

Efficient, friendly staff and easy installation

Good contact, good fr Endless sales team, efficient installation, very pleased. Still awaiting contact from accounts department but otherwise excellent. Obviously current weather does not warrant...

자세히 읽기

Amy

Fischer

7 years ago

Dear Mr Sheppard, Thank you for the great review. We're happy our staff were able to offer you such a high level of service through out your time with us. Please accept our apologies for the delay, I have followed up the issue and we are currently investigating the situation. Someone will be in contact with you in no later than the next 7-14 days. If there is anything that we can assist you with now or in the future, please do not hesitate to contact us on 0116 242 5533. Kind regards, Fischer Future Heat UK Ltd.

구매일: 08/08/2019

신뢰할 수 있는 고객

Feefo 인증됨

7 years ago

They were very good cleaned s up when thy put up heaters .

Amy

Fischer

7 years ago

Dear Customer, Thank you for the fantastic review. We're happy to hear the installation was carried out so smoothly. If there is anything that we can assist you with now or in the future, please do not hesitate to contact us on 0116 242 5533. Kind regards, Fischer Future Heat UK Ltd.

구매일: 14/08/2019

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