Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

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판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

First Home Improvements 리뷰

모두 1,176개의 리뷰 보기

Valued Customer

Feefo 인증됨

dereham,norfolk

8 years ago

First Home Improvements에 대한 Valued Customer의 의견:

Bad customer relationship.failed to follow up incorrect Installation of door.

Mark

First Home Improvements

8 years ago

Sorry to hear there was an issue with your installation. If there are any outstanding issues, please let me know and I'll have our customer services team contact you to resolve them.

Valued Customer

8 years ago

Queries now sorted.but could have been avoided with proper internal communication in first instance.

Mark

First Home Improvements

8 years ago

I'm glad it's all sorted for you. Thanks for your feedback, I will pass it across to the rest of the team.

구매일: 07/12/2017

Valued Customer

Feefo 인증됨

8 years ago

First Home Improvements에 대한 Valued Customer의 의견:

The guys were fine and couldn't have done any better considering the very cold weather conditions. However, two strips were broken and although I have received a telephone call to see how...

자세히 읽기

Mark

First Home Improvements

8 years ago

Sorry to hear you're still waiting on the strips to be replaced. I will follow up with our customer services team to see how this is progressing and I'll have them give you a call.

구매일: 01/12/2017

Valued Customer

Feefo 인증됨

8 years ago

First Home Improvements에 대한 Valued Customer의 의견:

So far so good.

We are wating to hear about the cracks on kitchen walls. More customer contact would have been appreciated.

Mark

First Home Improvements

8 years ago

Thank you for your feedback. I can have our customer services team give you a call for an update, if they haven't already?

구매일: 11/12/2017

Valued Customer

Feefo 인증됨

8 years ago

First Home Improvements에 대한 Valued Customer의 의견:

Excellent product and service

I am totally satisfied with the 3 windows I had fitted pre-Christmas, in fact so much so I have now ordered another window and a new front door.

Mark

First Home Improvements

8 years ago

Thank you for your review on First Home Improvements.

구매일: 08/12/2017

Valued Customer

Feefo 인증됨

Coggeshall

8 years ago

First Home Improvements에 대한 Valued Customer의 의견:

I was very pleased with the prompt service, the good conduct of the fitters and the finished result. It did, however, take some time and many phone calls for finishing touches to be seen to.

구매일: 08/12/2017

Valued Customer

Feefo 인증됨

8 years ago

First Home Improvements에 대한 Valued Customer의 의견:

Still waiting for window to be installed

Mark

First Home Improvements

8 years ago

Thanks for your comment, I've looked into the order and the windows have been installed and completed. However, I did find a second order for an additional window. I will investigate further and have our customer services team give you a call.

구매일: 31/10/2017

Valued Customer

Feefo 인증됨

Leicestershire

8 years ago

First Home Improvements에 대한 Valued Customer의 의견:

Outstanding service from First Home Improvements

Excellent service from start to finish. Our initial phone contact was prompt, informative and helpful. When the rep visited us at home, he was friendly, knowledgeable and was not a 'pushy salesman.'...

자세히 읽기

Mark

First Home Improvements

8 years ago

Thank you for your review on First Home Improvements.

구매일: 11/10/2017

Valued Customer

Feefo 인증됨

8 years ago

First Home Improvements에 대한 Valued Customer의 의견:

Very good service all round

Very good customer service from start to finish

구매일: 28/11/2017

Valued Customer

Feefo 인증됨

8 years ago

First Home Improvements에 대한 Valued Customer의 의견:

Very satisfied

A very good service. The fitters were very capable, helpful and friendly. If I need further work at any time I will definitely get in touch again.

구매일: 31/10/2017

신뢰할 수 있는 고객

Feefo 인증됨

8 years ago

The service was good with good communication.

구매일: 31/10/2017

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Feefo Trusted Service Awards

당사의 독립적인 어워드로, 고객 서비스 부문에서 최고의 브랜드를 선정합니다. 수상업체는 고객으로부터 받은 평점에 따라 결정됩니다.

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