My first order was completely messed up and the items were printed off centre and not cured properly so the design on the front came off and the labels were sewn in badly. This took 2 attempts to get...
자세히 읽기
Sam
Fire Label
9 years ago
Many thanks for the review and please accept our apologies that you had a problem with your first order. We are constantly striving to improve our service/quality and investigate each complaint fully.
We have recently introduced even more Quality Control checks to make sure any production errors are kept to a minimum and our production facilites are ISO 9001 accredited.
Sorry for any inconvenience on the initial order and we look forward to working with you in the future.
The items were mislabelled L, when they were very small. I have had these products before so thought I would be pleased but they were definitely mislabelled and because I was in hospital having...
자세히 읽기
Sam
Fire Label
9 years ago
Hi Jan,
Many thanks for the review. Please accept my apologies that you were unable to return the garments as they were outside of our standard returns policy of 14 days.
As a gesture of goodwill we would be happy to offer you free delivery on any future orders you would like to place with us.
Please contact info@firelabel.co.uk and quote your original order number and one of our sales team will be happy to assist you.
Fire Label Merchandising Ltd is a wholesale supplier of plain clothing and accessories such as T-shirts, hoodies, activewear and much more. We have a wide and varied offering that encompasses men’s, women’s and children’s t-shirts, polo shirts, sweatshirts and hoodies, sportswear, caps and hats, bags, outdoor wear, trousers, shirts, knitwear, workwear and more.
Fire Label Merchandising Ltd is a wholesale supplier of plain clothing and accessories such as T-shirts, hoodies, activewear and much more. We have a wide and varied offering that encompasses men’s, women’s and children’s t-shirts, polo shirts, sweatshirts and hoodies, sportswear, caps and hats, bags, outdoor wear, trousers, shirts, knitwear, workwear and more.