We are thrilled to read that you found our services excellent but are so sorry to read that DPD let you down. They have been having huge issues with deliveries since Black Friday, Cyber Monday, Royal mail Strikes, Adverse weather conditions...it's actually been a nightmare for us as a small business. Lots of our dear customers haven't received their packages at all and we've had to switch off deliveries to 85 postcodes due to their overloads. We will definitely be reviewing our couriers in the new year in light of this disastrous Christmas.
Fantastic to read your 5 star review on our wonderful products and excellent service. This is exactly what we aim for at Fine Food Specialist to make all our customers this happy 100% of the time. We look forward to your future orders with us.
I was disappointed with the size considering the price
Also the delivery was left on my front doorstep for over 9 hours while I was at work. Really not acceptable and DPD should be ashamed.
Melissa
Fine Food Specialist
3 years ago
We're sorry you found the suckling pig belly to be too small. Baby pigs bellies that are still suckling are on average this size, they are slaughter between 2-6 weeks old. We state that the weight is within -/+ 1.1kg which usually gives our buyers an indication of what to expect. Apologies for any confusion.
In regards to your delivery we do give our customers the option to choose a specified date and delivery address so that customers can be at home or work when their delivery arrives. DPD also give a specified delivery timeframe window usually an hour, to our customers in order for them to plan around the delivery slot at their convenience.
제품 리뷰
Melissa
Fine Food Specialist
3 years ago
We're sorry you found the suckling pig belly to be too small. Baby pigs bellies that are still suckling are on average this size, they are slaughter between 2-6 weeks old. We state that the weight is within -/+ 1.1kg which usually gives our buyers an indication of what to expect. Apologies for any confusion.
Whilst the service was very rapid these are the smallest morels I have ever seen. Whilsthok for stock and sauces these are jot suitable for any kind of presentation where you expect morels to be be...
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Melissa
Fine Food Specialist
3 years ago
Thank you for your feedback. We're so sorry you found the dried morels too small. Once they're dried they do typically range in size from 2cm -4cm.
제품 리뷰
Melissa
Fine Food Specialist
3 years ago
We're so sorry you found the dried morels too small. Once they're dried they do typically range in size from 2cm -4cm.
Fantastic canape bases which arrived very quickly and well packaged. Enabled us to produce really lovely canapés fairly quickly and easily with only minimal culinary skills.
Melissa
Fine Food Specialist
3 years ago
Wonderful to read your 5 star review. Thank you for taking the time to feedback to us. We are so thrilled that you found our canape bases to be of top quality. This is what we strive for at Fine Food Specialist, to make our customers this happy.
구매일: 13/12/2022
0
공유
PC
Peter Corke
Feefo 인증됨
New Forest
3 years ago
Fine Food Specialist에 대한 Peter Corke의 의견:
It contains what is stated on the tin.
Melissa
Fine Food Specialist
3 years ago
Thank you for taking the time to feedback to us. We are so please that everything was as expected :)
Excellent as always. Well packed with lots of cold blocks. We've used them often and they always been good and never disappointed. Have recommended them to friends. They are our first stop for...
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Melissa
Fine Food Specialist
3 years ago
A joy to read your 5 star review. We are so pleased that we are your first stop for celebrations :) We hope that you've been using our refer a friend scheme so that you both benefit in a discount. Thank you so much for taking the time to feedback to us, this is what we always strive for at Fine Food Specialist, to make our customers happy 100% of the time. We look forward to your future orders with us.
A joy to read your 5 star review on our Outstanding meat :) We agree that the Iberico pork is totally next level. We are so thrilled you enjoyed it. We look forward to your future orders with us.
제품 리뷰
구매일: 14/12/2022
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
3 years ago
Excellent products, as advertised on the web. Secure package. All arrived on time and extremely fresh.
Melissa
Fine Food Specialist
3 years ago
Ahh it's so lovely to read your 5 star review on our excellent products. I'm so pleased everything arrived on time and in the expected condition. We are always striving to make our customers this happy. Thank you for taking the time to feedback to us.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.