The UK's premier online store for fine food and hard-to-find gourmet ingredients.
서비스
4.7
/5
상품
4.6
/5
5
4
3
2
1
68
5
4
2
2
81
지난 1년 간 점
Fine Food Specialist(은)는 더 이상 Feefo에서 활동하는 고객이 아닙니다
모두 8,160개의 리뷰 보기
ZK
Zoe King
Feefo 인증됨
3 years ago
Fine Food Specialist에 대한 Zoe King의 의견:
Excellent and delivered on time
Melissa
Fine Food Specialist
3 years ago
Thank you for your 5 star review and taking the time to feed this back to us We are thrilled that our service was excellent and your order delivered on time, hooray! This is what we aim to do every time at Fine Food Specialist. We look forward to your next order with us :)
I was disappointed to pay £12 for a named delivery day only to find that the products were delivered on a day when I was away and therefore had thawed out by the time I returned home. Also the...
자세히 읽기
Melissa
Fine Food Specialist
3 years ago
We're so sorry you chose the wrong delivery day for your order to be delivered to you, but as shown in your order confirmation your chosen date was the 13th January. If you called us to change this date when you received your order confirmation then we could have changed the date for you, but unfortunately we must go by what the customer chooses. Our couriers also sent out an email confirming that they had your package, if you called us at this point we could have held it back, however we didn't hear anything from you to let us know that you didn't actually want your order on this day.
As mentioned to you during our correspondence we are more than happy to refund you on the broken biscuits all we ask for is a photograph showing this. We are still waiting to hear back from you.
제품 리뷰
Melissa
Fine Food Specialist
3 years ago
We're so sorry you chose the wrong delivery day and was away when your order was delivered. We can see after 3 days why it would have been thawed out.
Melissa
Fine Food Specialist
3 years ago
We have reached out to you regarding this and are happy to issue a refund. We are still waiting to hear back.
Melissa
Fine Food Specialist
3 years ago
We're so sorry you chose the wrong delivery day and was away when your order was delivered. We can see after 3 days why it would have been thawed out and been no good.
Fantastic Service from Fine foods specialist. Everything came securely packed in fantastic condition. Even the fish was still frozen (you’d think it would defrost in the way). Will DEFINATELY order...
자세히 읽기
Melissa
Fine Food Specialist
3 years ago
Such a joy to read your 5 star review on our fantastic service and our products. Thank you for taking the time to do this. We are so thrilled to read that everything arrived securely and in good condition. This is music to our ears! We look forward to your future orders with us :)
First time using, ordered edible flowers and micro herbs. Arrived on time well packaged and lovely and fresh.
Melissa
Fine Food Specialist
3 years ago
Wonderful to read your 5 star review on our fast, efficient service and our lovely and fresh products :) Thank you so much for taking the time to feed this back to us. This is exactly what we strive for at Fine Food Specialist, to make all our customers happy 100% of the time.
제품 리뷰
구매일: 12/01/2023
0
공유
RP
Roger Penney
Feefo 인증됨
3 years ago
Fine Food Specialist에 대한 Roger Penney의 의견:
Excellent!
Melissa
Fine Food Specialist
3 years ago
Thank you for taking the time to give us 5 stars! We are thrilled you're so happy and look forward to your future orders with us :)
구매일: 11/01/2023
0
공유
PJ
Phil James
Feefo 인증됨
3 years ago
Fine Food Specialist에 대한 Phil James의 의견:
All good. Prompt delivery, cheery email replies to my pestering!
Melissa
Fine Food Specialist
3 years ago
Ahhh so lovey to read your 5 star review, we are so thrilled you were happy with our products and services. We look forward to your future orders with us :)
Thank you for your 5 star review and taking the time to do this. We are so thrilled everything was as expected. We look forward to your future orders with us :)
Music to our ears reading your 5 star review on our products and services. Thank you for taking the time to feed this back to us. We look forward to your next order with us :)
제품 리뷰
구매일: 09/01/2023
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
3 years ago
if delivery soon could be better
Melissa
Fine Food Specialist
3 years ago
Thank you for your review and taking the time to feedback to us. We're sorry our couriers were a little late with their delivery. We look forward to your future orders with us :)
The service i received from Tom was very professional and knowledgeable, he was very helpful and ensured my order was placed quickly and correctly and even honoured the discount code. The products...
자세히 읽기
Melissa
Fine Food Specialist
3 years ago
Ahh a joy to read your wonderful review on our very professional services and fantastic products! This is what we are always striving for at Fine food Specialist, to make our customers, this happy 100% of the time :)
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.