Thankyou for your feedback. We're glad you received your order with an efficient delivery and service.
We are however extremely sorry to hear that you were unsatisfied with your porcini mushrooms. On occasion due to them being a perishable product the mushrooms ideally need to be used as soon as possible once received. We strive to send out our products as fresh as possible and are disappointed this was not the case on this occasion. A member of our team would have been happy to rectify this problem for you and would have exchanged or refunded your mushrooms if you were not satisfied with them.
We hope this experience hasn't deterred you from ordering with us again in the future.
Kind Regards,
Aaron
great seller, sends really quickly and well packaged
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
Fantastic to hear you received your truffle oil with an extremely efficient service and even better that it was one of the best you've tried! Thankyou for such positive feedback, we hope to hear from you again soon.
Kind Regards.
Aaron
Thankyou for your feedback. Wonderful to see you experienced both a great service and enjoyed our Horseradish Root! We hope you order from us again in the future.
Kind Regards,
Fine Food Specialist.
Offered same day home delivery by one of the staff who lived locally - fantastic that they were interested enough to ensure fresh delivery in this way
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
Thankyou for your positive feedback.
Wonderful to hear you received your goods with a speedy delivery and great customer service. We hope you enjoyed our autumn black truffle, and be sure to order from us again in the future!
Kind Regards,
Fine Food Specialist.
Thankyou for your feedback. Great to hear you received your micro herbs with an efficient delivery and enjoyed the amaranth.
We hope to hear from you again in the near future!
Kind Regards,
Fine Food Specialist.
On the ball. They said they'd deliver and they certainly did.
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
Lovely to hear you received your order with a smooth and efficient delivery. We hope you enjoyed our prickly pears and order from us again in the near future!
Kind Regards.
Charlotte really was efficient with my ordering with some last minute micro herbs and saved me some money on delivery, it helped me relax for my trade test as a new head chef and got me the job!
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
Thankyou for such positive feedback. Great to hear we are providing a good customer service, and congratulations on the new position! We're glad you enjoyed our micro herbs.
We hope to hear from you again in the near future.
Kind Regards.
Thankyou for your positive feedback, we're glad you thoroughly enjoyed our horseradish root and hope you order with us again in the near future.
Kind Regards.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.