Very attentive service which was appreciated. They went the extra mile free.
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
We are happy to hear that you felt our customer services team went the extra mile to deliver outstanding service. Excellent quality products and customer centric service is the fundamental ethos here at FineFoodSpecialist.
Kind regards,
Emma Hanley
We're pleased to hear that the Gull's eggs were delicious and our service was faultless. We look forward to hearing from you again soon!
Kind regards,
Emma Hanley
Thank you for leaving us positive feedback about our service. We recognise that the morels may have not been the best quality, partly due to the mushrooms being foraged from the wild and the season coming to a close. I believe our customer service team rang you to discuss a goodwill gesture to satisfy the morels that were not usable.
Kind regards,
Emma Hanley
The eggs for which I was charged full-price, were purchased at 06:45 in the morning. Later that day I received an email advertising them at half-price. Fine Food Specialist have failed to respond to...
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finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
The Gull's eggs were reduced in price as the egging season came to a close and we sold the last few remaining eggs in a flash sale (as many retail companies do). We endeavour to answer all customer enquiries within 24 (working hours) hours. As the customer services manager at Fine Food Specialist, I would be more than happy to discuss this matter and fully resolve the issues you have experienced. Please contact me on 0207 627 2553 between the hours of 9am - 6pm (Monday to Friday).
Kind regards,
Emma Hanley
Thank you for taking the time to leave us positive comments about our service and faux caviar taster set. We look forward to hearing from you again soon!
Kind regards,
Emma Hanley
Giuseppe Giusti is amazing isn't it. Why not try the other ages if you want to compare the the complex flavours that Giuseppe Giusti have to offer.
Kind regards,
Emma Hanley
Thank you for taking the time to leave us positive feedback about our service. Please contact our customer services team on 0207 627 2553 as we are always happy to refund or exchange a product if the quality is anything other than excellent.
Kind regards,
Emma Hanley
Thank you for the positive feedback about our service. If you are unsatisfied with our products or they do not meet you expectations please do contact our customer services team on 0207 627 2553 and we will endeavour to resolve the issue as quickly as possible.
Kind regards,
Emma Hanley
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.