Excellent choice of products especially for myself living in a rural area where there is limited local choice
finefoodspecialist.co.uk
Fine Food Specialist
10 years ago
Thank you for taking time to leave such lovely feedback we really do appreciate it.
So pleased to hear you enjoyed your order, the Avruga caviar is delicious!
We hope you'll order with us again soon.
Best,
Steph
Great customer service despite being let down by ParcelForce
finefoodspecialist.co.uk
Fine Food Specialist
10 years ago
Thank you for taking the time to leave feedback, it really is greatly appreciated.
Please be assured Parcel Force hiccups are a rarity for us but I'm ever so pleased we were still able to help with the gulls' eggs.
Best,
Steph
Good customer communications. Replacement of Black truffle pearls arrived quickly.
finefoodspecialist.co.uk
Fine Food Specialist
10 years ago
Thank you for taking the time to review us, we are always looking to improve our service.
The Perello olives are delicious and I'm so pleased to hear that you enjoyed them!
Best,
Steph
finefoodspecialist.co.uk
Fine Food Specialist
10 years ago
I'm ever so sorry the black truffle pearls weren't as you had hoped. Thank you for passing on the details about the storage information as this is definitely something that should be included. I am looking into what happened with our packaging team and taking measure to ensure that this information is included in the future.
Best,
Steph
Thank you for your feedback.
I'm ever so sorry to hear that the St. George's did not arrive as you would have hoped.If you could possibly send an image of the mushrooms that weren't satisfactory to: steph@finefoodspecialist.co.uk I will see what I can do to rectify this for you.
In the meantime I do hope you enjoy the rest of the St. George's.
I look forward to hearing from you,
Best,
Steph
신뢰할 수 있는 고객
10 years ago
Since this feedback I've been approached by customer service for fine food specialist.CO.UK. this has been resolved to my satisfaction. I've been very pleased with the after sales service and assuming the quality continues will continue to be a customer.
Thank you for your feedback.
I'm sorry the Wagyu was not as you expected. The steak pictured is a 4-5 grade Wagyu and like any wild product, especially Wagyu where you have the marbled effect there will be some variation. I do hope the steak was delicious regardless.
Best,
Steph
Thank you for glowing review, it's always a pleasure to hear from a happy customer.
Glad you enjoyed the Hon Shimeji mushrooms, they're a delicate flavour and a real treat!
We hope you order with us again soon.
Best,
Steph
Generally all very good. Minor issue with the knife, but all food was fresh and delivered on time.
finefoodspecialist.co.uk
Fine Food Specialist
10 years ago
Thank you for your feedback, we are always striving to improve our service and hearing from customers is imperative.
Thank you for letting us know about the issue with the knife we are looking into the cause of this with our suppliers. However,I do hope the oysters were delicious along with the remainder of your order!
Best,
Steph
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.