Fine Food Specialist 리뷰

Thank you for taking the time to leave feedback. I'm ever so sorry to hear that your order didn't arrive with you in the condition that it should. Please be assured that I am looking into the reason this occurred and I will be in touch this coming Monday (10th October) Best, Steph

I'm ever so sorry that your experience with us has not been as it should. With regards to the packaging, we are a retailer so this particular cheese is a bought to order product. We do our best to ensure the images on our site are an accurate representation of what you will receive but there are occasions where we won't know until it arrives with us. I appreciate this is frustrating, particularly with items that are intended to be a gift but the emphasis with Fine Food Specialist and our suppliers is the highest quality products we possibly can. I'm so incredibly sorry to hear the labels didn't make it, I created these myself and put them into my courier's hand following our discussion. They must have been lost in the post on this occasion. We do offer a pre-midday service for this very reason and we also advise that if a mobile number is added when placing the order the couriers will send a message detailing the hour window in which the delivery will arrive. I want to make this right by you, please get in touch via my personal email: steph@finefoodspecialist.co.uk or call: 0207 627 2553 and I will do everything I can to rectify this for you. I look forward to hearing from you, Best, Steph

Thank you very much for your kind feedback. Have a great weekend! Best, Luke Fine Food Specialist

Thank you very much for your kind feedback. Have a great weekend! Best, Luke Fine Food Specialist