Everything was well packaged and still frozen. Brilliant service. Would definitely recommend.
제품 리뷰
구매일: 07/12/2024
0
공유
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Feefo 인증됨
1 year ago
Defrosted dim sum was dumped on our door step on the wrong day by DPD despite our having paid for and arranged for a named day delivery. The food was soft to touch and not frozen.
Melissa
Fine Food Specialist
1 year ago
We are so sorry to hear DPD delayed your delivery. Please reach out to us in the future if you have any issues with your delivery or orders. We can be contacted via email support@finefoodspecialist.co.uk or by calling us on 0207 6272553. It is important that our customers are 100% happy with their orders. Any issues please take photographs/ videos so we can review them.
Arrived packaged well in excellent condition.. produce cooked and ate well
제품 리뷰
구매일: 03/12/2024
0
공유
NS
Nicola Sanders
Feefo 인증됨
Worksop
1 year ago
Fine Food Specialist에 대한 Nicola Sanders의 의견:
Speedy delivery, excellent ⭐️
제품 리뷰
구매일: 11/12/2024
0
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Feefo 인증됨
1 year ago
Poor packaging and poor quality
Melissa
Fine Food Specialist
1 year ago
This is a very puzzling review. After reaching out to you we couldn't validate any of your claims regarding the quality or the packaging of our caviar products. To be on the safe side we asked you to send images of each of the pots so we could investigate the batch numbers in order to make sure there wasn't a wider issue with the stock that you received. You haven't responded to this request. We have sold a vast amount of caviar and haven't had any complaints raised. Please respond to our messages so we can take this further.
제품 리뷰
Melissa
Fine Food Specialist
1 year ago
This is a very puzzling review. After reaching out to you we couldn't validate any of your claims regarding the quality or the packaging of our caviar products. To be on the safe side we asked you to send images of each of the pots so we could investigate the batch numbers in order to make sure there wasn't a wider issue with the stock that you received. You haven't responded to this request. We have sold a vast amount of caviar and haven't had any complaints raised. Please respond to our messages so we can take this further.
구매일: 11/12/2024
0
공유
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Feefo 인증됨
1 year ago
It was ok, not sure if I want to shop again.
Melissa
Fine Food Specialist
1 year ago
We are sorry to hear that your experience wasn't a joyful one. For any issues please always reach out to us by either emailing support@finefoodspecialist.co.uk or calling us on 02076272553.
제품 리뷰
Melissa
Fine Food Specialist
1 year ago
We never knowingly undersell a product, we will always refund if there is a discrepancy in weight. Please send us an image of the weight and we will refund you for the difference. You can reach us at support@finefoodspecialist.co.uk or call 02076272553.
Melissa
Fine Food Specialist
1 year ago
We're very sorry to hear that your truffle arrived less than the purchase weight. Due to the nature of the product it does sometimes loose it's moisture during transit. Please reach out to us with a image of the weight difference and we will refund you for this difference. We never knowingly undersell a product, we will always refund if there is a discrepancy in weight. You can reach us at support@finefoodspecialist.co.uk or call 02076272553.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.