Helpful, sympathetic, so far I am very happy and relieved not to have to worry…
Helpful, sympathetic, so far I am very happy and relieved not to have to worry as Gregory Pennington have taken it out of my hands are dealing with everything
신뢰할 수 있는 고객
14 years ago
Good service
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
14 years ago
They offered a excellent service and the transfer from one program to the other was…
They offered a excellent service and the transfer from one program to the other was very smooth and there was no inconvince for me
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
14 years ago
Only in the early stages but So far so good!
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
14 years ago
they were very helpfull couldnt do enough for me would deffinatly recommend
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
14 years ago
Excellent service, polite and friendly staff who are always ready to help. Thank you again…
Excellent service, polite and friendly staff who are always ready to help. Thank you again for the outstanding service provided.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
14 years ago
We've found them to be very courteous and helpful in dealing with us during this…
We've found them to be very courteous and helpful in dealing with us during this difficult time
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
14 years ago
Everybody is very friendly and they do all they can to help you
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
14 years ago
good
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
14 years ago
I have always found Freeman Jones to be very helpful , unobtrusive but there when you…
I have always found Freeman Jones to be very helpful , unobtrusive but there when you need them.
신뢰할 수 있는 고객
14 years ago
on the six monthly revue I often find that I am asked for information twice i.e. I always respond promptly to all communications from you but find many of your requests are repeated twice because of either lack of communication at your end or different rates of speed between handling in the different departments. The manual workiers and the computer workers do not seem to be synchronized in their handling of certain matters which resultsin excessive use of both the postal services and the telephone which could be avoided.
Freeman Jones Limited
Financial Wellness Group
14 years ago
Thank you for the feedback, we appreciate your comments. We do understand the issue you describe - we have a number of changes planned for the next few weeks and months which should help improve matters.
Ian
Freeman Jones
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
14 years ago
I have been waiting since October for my completion certificate and I had that many case…
I have been waiting since October for my completion certificate and I had that many case managers they kept asking for information they had already had. I would not recommend them to anyone!
Freeman Jones Limited
Financial Wellness Group
14 years ago
Thank you for your feedback. I have chased up your completion certificate today. Please accept my apologies for the delay.
Ian
Freeman Jones
Freeman Jones Limited
Financial Wellness Group
14 years ago
Just to let you know that the Certificate has been issued today in the post. I've also arranged for a copy to be emailed to you.
Ian
Freeman Jones
