Ever since my initial dealings with Freeman Jones, I have felt very safe and secure…
Ever since my initial dealings with Freeman Jones, I have felt very safe and secure that I was being dealt with by true professionals all along the way. I have been advised, kept calm and reassured,...
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Feefo 인증됨
14 years ago
always willing to help with any questions i have
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Feefo 인증됨
14 years ago
Good personal service, however I did not appreciate receiving an 'offer' that I had to…
Good personal service, however I did not appreciate receiving an 'offer' that I had to formally write and opt out of to stop them from taking money direct from my account.
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Feefo 인증됨
14 years ago
Very helpful and understanding
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Feefo 인증됨
14 years ago
Very friendly and helpfull staff .Great at getting back to you with any phone calls.
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Feefo 인증됨
14 years ago
they are very good they dont bother with me persistant phone calls only when they…
they are very good they dont bother with me persistant phone calls only when they need to make sure i am dealing with everything okay.
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Feefo 인증됨
14 years ago
Everything started off well, good correspondence to get everything going but once the first couple…
Everything started off well, good correspondence to get everything going but once the first couple of payments had been made haven't heard a lot from them. Sent a few emails with questions which...
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Wilson Andrews Limited
Financial Wellness Group
14 years ago
Thank you for your feedback.
I am concerned to read your comments regarding the lack of communication once your DAS is in place.
I have requested a Relationship Manager gives you a call to discuss your preferred contact times, and methods, to try and find something that suits your needs.
Thank you
Steven Hewitt
Wilson Andrews
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Feefo 인증됨
14 years ago
Gregory Pennington's staff looked after me during a very difficult time and have seen me…
Gregory Pennington's staff looked after me during a very difficult time and have seen me through to when Freeman Jones took over my finances toward an IVA which is now a huge relief. I feel very...
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Feefo 인증됨
14 years ago
over all the package is good but i would say you late in customer care…
over all the package is good but i would say you late in customer care i never get emails or calls to let me know what stage we are at and that makes me feel left on my own with little support the...
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Wilson Andrews Limited
Financial Wellness Group
14 years ago
Thank you for taking the time to offer feedback.
I am concerned to read your comments regarding the lack of communication once your DAS is in place.
I have requested a Relationship Manager gives you a call to discuss your preferred contact times and methods, to try and find something that suits your needs.
Thank you
Steven Hewitt
Wilson Andrews
0
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Feefo 인증됨
14 years ago
Freeman Jones have been nothing but helpful, there friendly staff have sorted any problems or…
Freeman Jones have been nothing but helpful, there friendly staff have sorted any problems or issues I've had no problem.. Fantastic company, I can't rate them highly enough..
