They are very helpful and diligent.
The only negative is I wish they had a…
They are very helpful and diligent.
The only negative is I wish they had a freephone number.
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Feefo 인증됨
13 years ago
I felt looked after by Stacy , but also felt like a number , its very…
I felt looked after by Stacy , but also felt like a number , its very personal and worrying and I dread contact as I just want it to go away and end up with panic attacks for several days
Freeman Jones Limited
Financial Wellness Group
13 years ago
I’m sorry to hear how you feel.
We know that being on an IVA is never easy. It’s our aim to try to make the process as friendly, personal and un-intimidating as we can. It is really important that you feel comfortable in speaking to us throughout the remaining term of your IVA. I’ve asked for a Relationship Manager to give you a call and discuss your concerns.
I’m sure we can resolve this and make sure it no longer affects your health.
Thank you
Steven Hewitt
thinkmoney
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Feefo 인증됨
13 years ago
Excellent service and very pleasant and friedly staff giving you peace of mind
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Feefo 인증됨
13 years ago
I have excellent service with this company the staff have been caring and compassionate to my…
I have excellent service with this company the staff have been caring and compassionate to my difficult financial situation, without there guidance and reassurance I would have been in a far worse...
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Feefo 인증됨
13 years ago
No problems at all and my account handler never make you feel like just another…
No problems at all and my account handler never make you feel like just another number. great service
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Feefo 인증됨
13 years ago
Eight e.mails sent to Wilson Andrews, with only one reply stating the person is out…
Eight e.mails sent to Wilson Andrews, with only one reply stating the person is out of the office.One question asked in the first e.mail 12th September 2012, still waiting for a reply. Still...
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Wilson Andrews Limited
Financial Wellness Group
13 years ago
Thank you for your feedback.
We are sorry to read your comments and I have spoken to the team on your behalf about your concerns.
I believe you have now spoken to you Relationship Manager about the issues you are still experiencing.
I hope we have been able to help.
Sarah Jolly
Wilson Andrews
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Feefo 인증됨
13 years ago
Outstanding - everything was eplained in terms I understood, and all staff were extremly helpful.
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Feefo 인증됨
13 years ago
well get in contact ange
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Feefo 인증됨
13 years ago
Very good service professional yet friendly
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Feefo 인증됨
13 years ago
good level of info, not too techie. Call back when they say they will. always…
good level of info, not too techie. Call back when they say they will. always leave a message it missed call
