Calls were always received when agreed, caller offered advise.
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Feefo 인증됨
13 years ago
Very helpfully and easy to understand
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Feefo 인증됨
13 years ago
I was always well informed on what was going on. Also the solicitor was very helpful…
I was always well informed on what was going on. Also the solicitor was very helpful if I ever had a question, and got back to me as soon as he could. Very pleased with the service that i received. I...
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Feefo 인증됨
13 years ago
excellent service always available when you need them and very helpful with all enquiries .
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Feefo 인증됨
13 years ago
Very attentive and caring.
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Feefo 인증됨
13 years ago
very helpful and easy to deal with
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Feefo 인증됨
13 years ago
My "relationship manager" is not only extremely dfficult to get hold of (even by email),…
My "relationship manager" is not only extremely dfficult to get hold of (even by email), but she is also always rude and completely disinterested. This whole process has been extremely hard on myself...
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Freeman Jones Limited
Financial Wellness Group
13 years ago
CUS,CAL
Freeman Jones Limited
Financial Wellness Group
13 years ago
Thank you for taking the time to provide us with feedback. I am very sorry that we’ve fallen below the standard we, and you, can expect.
I know you have now spoken to my colleague. I hope that we have now addressed your concerns directly and that we can get things back on track.
Sarah Jolly
Freeman Jones
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Feefo 인증됨
13 years ago
The stress caused by people at Freeman Jones not reading my case properly was terrible.…
The stress caused by people at Freeman Jones not reading my case properly was terrible. No one listended.
Freeman Jones Limited
Financial Wellness Group
13 years ago
CUS
Freeman Jones Limited
Financial Wellness Group
13 years ago
I’m sorry that your experience has been below the standards we set ourselves and has caused you unnecessary upset.
I believe that your Relationship Manager has now been in touch and discussed your concerns and I hope we have addressed them satisfactorily.
We would like to apologise and hope we can improve your ongoing experience with Freeman Jones.
Thank you
Steven Hewitt
Freeman Jones
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Feefo 인증됨
13 years ago
As at the moment it is excellent. However it is too early to give comprehensive…
As at the moment it is excellent. However it is too early to give comprehensive assessment as I just joined two months ago in October 2012.
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Feefo 인증됨
13 years ago
they really made me feel comfortable speaking to them,and put me at ease,would recommend their…
they really made me feel comfortable speaking to them,and put me at ease,would recommend their services to others.thankyou
