too many different people to deal with, lack of communication once things sorted, virtually impossible…
too many different people to deal with, lack of communication once things sorted, virtually impossible to speak to anyone. Wish I had dealt with another company.
Freeman Jones Limited
Financial Wellness Group
13 years ago
CUS
Freeman Jones Limited
Financial Wellness Group
13 years ago
I am concerned to read your comments regarding your experience with Freeman Jones.
We do try to keep the number of contacts down to a minimum and provide your own expert advisor both pre and post acceptance on any IVA. Should you need to speak to your advisor following acceptance, known as a Relationship Manager, then you should have been given a direct line to contact them on. If for any reason they are unavailable then you have the option of leaving a message for them or choosing to speak to one of their colleagues.
I’m sorry if you’ve found it difficult to stay in touch and we’ll look into this for you.
I’ve asked your Relationship Manager to give you a call and discuss all the options for future communication.
I hope this alleviates your concerns in choosing Freeman Jones for your IVA.
Thank you
Steven Hewitt
Freeman Jones
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
13 years ago
We are still being bombarded with txts and phone calls from Lloyds bank, debt recovery…
We are still being bombarded with txts and phone calls from Lloyds bank, debt recovery agencies, and 3 ,mobile ...We are wondering if we have done the right thing as it is taking so long to put in...
자세히 읽기
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
13 years ago
Very good service, following on from Gregory Pennington
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
13 years ago
very helpful service, always in contact, highly recommended
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
13 years ago
the only issue i have is i still get mail from a debt company i…
the only issue i have is i still get mail from a debt company i have sent the letters on to freeman jones but this mail has not stopped,they have threatened to visit me so i hope this issue can be...
자세히 읽기
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
13 years ago
I'm very pleased with the personal service I get from my account manager - even…
I'm very pleased with the personal service I get from my account manager - even though I have had two account managers in the space of 4 months!
However I was told it would take about 8 weeks to...
자세히 읽기
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
13 years ago
NICE PEOPLE, EXCELLENT SERVICE...PLEASED WITH MY CHOICE TO USE THEIR SERVICES.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
13 years ago
It would be great if we could send messages to our PFM online too make…
It would be great if we could send messages to our PFM online too make life so much easier
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
13 years ago
Really helpfull listen to me a NSA took on bourd all that I had to…
Really helpfull listen to me a NSA took on bourd all that I had to say
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
13 years ago
only been with them a short wvhile but kept up to date with information
