Excellent . Everything was explained to me anything i was unsure about i felt i…
Excellent . Everything was explained to me anything i was unsure about i felt i could ask without feeling stupiid
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13 years ago
Brilliant , really put my mind at ease
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Feefo 인증됨
13 years ago
From start to completion of my trust deed Wilson Andrews staff were excellent. They handled…
From start to completion of my trust deed Wilson Andrews staff were excellent. They handled my case with complete understanding of my situation and never once made me feel uncomfortable. I was...
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Feefo 인증됨
13 years ago
great service very understanding
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Feefo 인증됨
13 years ago
From the very start they were understanding, non-judgemental and very easy to talk to, my…
From the very start they were understanding, non-judgemental and very easy to talk to, my only comment is that from the start I have had 5 advisors who were assigned to me. I just got used to dealing...
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Feefo 인증됨
13 years ago
my adviser was named as PAUL O'GRADY and I was given a number for him.…
my adviser was named as PAUL O'GRADY and I was given a number for him. I have been told that he has now left FREEMAN JONES, and as of yet, I have been unable to get the name of my new adviser or a...
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Freeman Jones Limited
Financial Wellness Group
13 years ago
CUS
Freeman Jones Limited
Financial Wellness Group
13 years ago
Thank you for your feedback.
Please accept my apologies for the lack of communication about the change in your adviser.
I have asked the team to call you with an update and provide the necessary contact details.
Sarah Jolly
Freeman Jones
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Feefo 인증됨
13 years ago
this has caused me to have to pay an increased amount each month to make…
this has caused me to have to pay an increased amount each month to make up the payment I missed which I cannot afford. This is dieto a mistake of FJ nOT mine and I have to suffer for someone ekses...
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Freeman Jones Limited
Financial Wellness Group
13 years ago
CUS
Freeman Jones Limited
Financial Wellness Group
13 years ago
Thank you for taking the time to provide your feedback.
I am very sorry you have experienced a problem with your payment and I believe the team have now spoken to you to resolve this.
If we can help any further please don't hesitate to let us know.
Sarah Jolly
Freeman Jones
0
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Feefo 인증됨
13 years ago
Great company! They have really helped me through my debt trouble. I will always highly…
Great company! They have really helped me through my debt trouble. I will always highly recommend Freeman Jones.
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Feefo 인증됨
13 years ago
I noticed that all the cards are paid on the same time even when one is…
I noticed that all the cards are paid on the same time even when one is due earlier, I am getting charged late fee. I am requesting that you pay Santander card on the 3rd day of each month.
Thank...
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Gregory Pennington Limited
Financial Wellness Group
13 years ago
Thank you for taking the time to provide feedback.
We have spoken to Santander and set an arrangement on the account to accept payment in line with our distributions. They have also refunded some charges that had been applied.
Your PFM will call to give you a full update on your account.
Thank you
Steven Hewitt
Gregory Pennington
0
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Feefo 인증됨
13 years ago
The service is excellent, all your employees are very helpful and take the worry out…
The service is excellent, all your employees are very helpful and take the worry out of what for most is a very traumatic situation.
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Feefo 인증됨
13 years ago
Everybody that I have had contact with at your company have helped me in all…
Everybody that I have had contact with at your company have helped me in all aspects of my problems 100%. And they continue to be there every step of the way as my IVA continues.
