First class service and advice, made the whole process so easy and straightforward.
0
공유
SE
Senga
Feefo 인증됨
Middlesbrough
2 years ago
Financial Wellness Group에 대한 Senga의 의견:
EXCEPTIONAL
I thought financial wellness group were exceptional, there customer service is outstanding, anytime I had a query they were quick to help and even rang you back if the issue was not resolved you can...
자세히 읽기
1
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Poor
The hidden fees at the beginning of the DMP which increases dependant on your payment is immoral and un-ethical. I tried to settle my debt early but that feel under deaf ears from Nathan.
Natalie
Financial Wellness Group
2 years ago
Thanks for your feedback. Our fee is 18.5% of any payment that you make towards your debts - this will of been made clear to you in your initial advice pack and any further letters of the advice you received when you completed your annual reviews. If you'd like to discuss this further, please can email us at dmpcustomerservice@financialwellnessgroup.co.uk. We wish you the best of luck for the future.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Very gd service spot on helped me to the end can't thank them enough will be recommending to others defo
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Do it yourself
You could do it yourself for less.
Call you debtors.
They don’t really offer you any service.
Some of my creditors they never knew the balance of until I’d finished - they just estimated it.
Save...
자세히 읽기
Natalie
Financial Wellness Group
2 years ago
We are sorry to read this is your experience, we are passionate about our customers and the service we provide. Please contact us on 0161 393 7157 so that one of our colleagues will contact you to look into your case and address your concerns.
0
공유
MI
Michael
Feefo 인증됨
Cumbria
2 years ago
Financial Wellness Group에 대한 Michael의 의견:
Thank you life become easy again
Easy and very helpful
0
공유
AL
Alexander
Feefo 인증됨
2 years ago
Financial Wellness Group에 대한 Alexander의 의견:
Speak to these guys last. Understanding and professional.
Their service is very good, anyone I dealt with puts you at ease at a time when you're probably quite stressed. If I was ever finding the payments on the plan a struggle, we calmly went through why...
자세히 읽기
0
공유
CH
Christopher
Feefo 인증됨
Leeds
2 years ago
Financial Wellness Group에 대한 Christopher의 의견:
Sorted everything out and never had threatening emails or letters fron creditor's always kept you informed
0
공유
MA
Mark
Feefo 인증됨
Swinton
2 years ago
Financial Wellness Group에 대한 Mark의 의견:
Absolutely brilliant from start to finish, kept us informed all the time. Nothing was any trouble for them.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Do not hesitate to get the help you need
Most helpful, non-judgemental staff who treat you with respect and care and do their utmost to ensure you are able to get out of debt in a reasonable time and sustainable manner
