Excellent service, the team were very friendly and helpful
Kate
OvuSense
2 years ago
Thank you for leaving such wonderful feedback!
I am so pleased that we were able to help and resolve the issue in a timely manner.
If there is anything else you require assistance with, please don't hesitate to contact us again.
Best wishes,
Kate S.
Customer Support Advisor
0
공유
SL
Sabrina Legue
Feefo 인증됨
2 years ago
OvuSense에 대한 Sabrina Legue의 의견:
Amazing help
Amazing communication!
Very helpful with any issues or questions.
Linsay
OvuSense
2 years ago
Hi Sabrina,
Thank you so much for leaving such kind feedback!
I am delighted to hear that I was able to assist you and provide a positive experience.
Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Linsay
Customer Support Advisor
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Fast, clear and thorough answer
I received a very fast and clear answer by Macrine. She also explained things thoroughly and this gave me a lot of confidence!
Macrine
OvuSense
2 years ago
Thank you so much for your feedback!
I am delighted to hear that I provided you with a quick, clear, and thorough response. Your confidence in our assistance means a lot to us.
If you have any more questions or need further help in the future, please don't hesitate to reach out. We're here to assist you!
Best Wishes,
Macrine A
Customer Support Advisor.
0
공유
EM
Erin Miller
Feefo 인증됨
2 years ago
OvuSense에 대한 Erin Miller의 의견:
Speedy resolution
They were very speedy in their response! I oftentimes heard back within a few hours of sending my question. There was a mix-up with my order, but they were very fast to find a resolution.
Macrine
OvuSense
2 years ago
I greatly appreciate your feedback!
I am pleased to hear that you found our response time speedy and efficient. I apologize for any mix-up with your order, but we're glad to know that we were able to swiftly resolve the issue for you.
If you have any more questions or need assistance in the future, please feel free to reach out. We're here to help.
Kind Regards,
Macrine A,
Customer Support Advisor.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Prompt reply and very helpful
Linsay
OvuSense
2 years ago
Hi,
Thank you so much for leaving such kind feedback!
I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Linsay
Customer Support Advisor
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Very happy
Lindsay's support was prompt, friendly, and very helpful. I am extremely happy with the service I received!
Linsay
OvuSense
2 years ago
Hi,
Thank you so much for leaving such kind feedback!
I am delighted to hear that I was able to assist you and provide a positive experience. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Linsay
Customer Support Advisor
0
공유
MB
Marissa Beauregard
Feefo 인증됨
2 years ago
OvuSense에 대한 Marissa Beauregard의 의견:
Temperature issues with false ovulation confirmation
Extremely helpful, punctual communication and very friendly interaction.? My issue at hand was immediately understood and resolved within 24 hours. Love this company!
Linsay
OvuSense
2 years ago
Hi Marissa,
Thank you so much for leaving such kind feedback!
We are so pleased that we were able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Linsay
Customer Support Advisor
0
공유
ES
Emma S
Feefo 인증됨
Southampton
2 years ago
OvuSense에 대한 Emma S의 의견:
Great Customer Service
Excellent service. Speedy, friendly and easy.
Macrine
OvuSense
2 years ago
Thank you so much for leaving such kind feedback!
I am delighted to hear that I was able to assist you in a speedy manner and provide a positive experience.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Macrine
Customer Support Advisor
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
OvuFirst user
The amazing and prompt customer support means I will not hesitate to use Ovusense again
Macrine
OvuSense
2 years ago
Thank you so much for leaving such kind feedback!
I am delighted to hear that I was able to assist you in a speedy manner and provide a positive experience.
If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.
Best wishes,
Macrine
Customer Support Advisor
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Amazing customer service
The customer service received when I accidentally ordered the wrong thing TWICE was amazing. The problem was fixed and I had my product within the week!
Macrine
OvuSense
2 years ago
Thank you so much for your positive feedback!
We are thrilled to hear that you found our customer service to be amazing and that we were able to resolve your issue.
We take pride in providing excellent service to our customers. If you have any further questions or concerns, please don't hesitate to reach out to us. Our team is always here to help!
Best regards,
Macrine A,
Customer Support Advisor.
