I’ve had my OvuSense for 6 years. I started with their first device & currently have the NFC reader on my phone & it had an easy download. I know I’m ovulating thanks to the device. I have never been...
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Caroline
OvuSense
5 years ago
Thank you for your feedback, we are happy to hear it has offered you insight into your cycle. We do offer 20% off an annual subscription which works out cheaper overall when compared with the monthly cost. Returning users also only need to pay P&P costs for their annual replacement sensor. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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공유
신뢰할 수 있는 고객
Feefo 인증됨
6 years ago
Works for pcos
Caroline
OvuSense
5 years ago
Thank you for your feedback. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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공유
KT
Kasey Turney
Feefo 인증됨
6 years ago
OvuSense에 대한 Kasey Turney의 의견:
Inconvenient
Stopped working after 4 month. Inconvenient.
Caroline
OvuSense
6 years ago
Hi Kasey, thank you for your feedback. I'm sorry to hear that you had some issues with your Sensor. I'm unable to find any communications from you regarding this. Please do get in touch with us via the Customer Support page on the website and we will be happy to make up for any time lost if your product is deemed to be faulty. Many Thanks, Caroline - Customer Relations Manager - The OvuSense Team
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JU
Joshua Underwood
Feefo 인증됨
6 years ago
OvuSense에 대한 Joshua Underwood의 의견:
Excellent service
Very helpful and the new app improvements solved our major issues with accidentally setting the wrong start date for spotting. Thank you!
Caroline
OvuSense
5 years ago
Thank you for your great feedback Joshua. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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EM
Erlinda Mendoza
Feefo 인증됨
6 years ago
OvuSense에 대한 Erlinda Mendoza의 의견:
Awesome very attentive.
Caroline
OvuSense
5 years ago
Thank you for your feedback Erlinda. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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공유
JH
Jennifer Hartman
Feefo 인증됨
6 years ago
OvuSense에 대한 Jennifer Hartman의 의견:
Easy to use and has really helped me get to know my cycles. Customer service is fantastic!
Caroline
OvuSense
5 years ago
Thank you for your feedback Jennifer, we are happy to hear it has offered you insight into your cycle. Our customers are at the heart of everything we do at OvuSense which is why we have Customer Support 24/7, all year round. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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공유
신뢰할 수 있는 고객
Feefo 인증됨
6 years ago
Great device. Support team needs to be better educated.
The sensor works great and properly identifird my fertile window and ovulation on first full cycle using the device. Only problem was it first identified a failed ovulation. And at first Ovusense...
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Caroline
OvuSense
5 years ago
Thank you for your feedback. We have looked at the Customer Support communication and at the time of submitting your chart for review initially your ovulation confirmation did look correct. However when we received a subsequent request to review your chart 11 days later, we agreed it was incorrect and the Technical Team removed the confirmation. OvuSense is clinically proven to be 99% correct when confirming ovulation so it does get it wrong 1% of the time. Customer Support are always happy to review charts and will ask the Technical Team for insight if necessary. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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CS
Caroline Stepherson
Feefo 인증됨
6 years ago
OvuSense에 대한 Caroline Stepherson의 의견:
Doesn’t get better than this
When I asked a question I had a very very quick response. The customer service rep was nice and understanding and explained everything and made me feel at ease
Caroline
OvuSense
5 years ago
Thank you for your great feedback Caroline. Our customers are at the heart of everything we do at OvuSense which is why we have Customer Support 24/7, all year round. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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신뢰할 수 있는 고객
Feefo 인증됨
6 years ago
It seems great, but perhaps maybe they could use more fertility nurses to answer people’s questions and have appointments.
Caroline
OvuSense
5 years ago
Thank you for your feedback. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
6 years ago
OvuSense is great! I suspected I wasn’t ovulating and was taking my temperature using a normal thermometer, however, that was a hassle to write it down and try to take it at the same time everyday. I...
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Caroline
OvuSense
5 years ago
Thank you for your great feedback, we are happy to hear it has offered you insight into your cycle. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
