Very Cheap International Flights | Low International Airfare
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지난 1년 간 점
FareDepot(은)는 더 이상 Feefo에서 활동하는 고객이 아닙니다
모두 374개의 리뷰 보기
FC
FareDepot Customer
9 years ago
FareDepot에 대한 FareDepot Customer의 의견:
Excellent customers service
Excellent customer service . No waiting for a voice. Friendly, helpful, compation, solution oriented
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공유
신뢰할 수 있는 고객
9 years ago
Unreliable
I had to call them by phone 4 times just to receive my confirmation number and e-ticket number.
Ryan
FareDepot
9 years ago
Hi Ashraf,
We appreciate your valuable feedback.
We apologize for the inconvenience in travel booking experience.
Our office hour are between 9am-9pm if it is after office hours please don't hesitate to email us at sales@faredepot.com or on our website faredepot.com and you can talk to an agent through the chat and they will be happy to assist you.
Thank you,
Michael
Support Manager
0
공유
신뢰할 수 있는 고객
9 years ago
Customer service people do not have enough knowledge to provide solution to...
Customer service people do not have enough knowledge to provide solution to a basic query. I asked him what to fill in last name field as I do not have surname. He asked me to contact airline. I was...
자세히 읽기
Ryan
FareDepot
9 years ago
Hi Gunjan,
Language problem tends to be a difficult thing to overcome and in the way a person articulate their problem is important. Our agency are quite knowledgeable about day to day airline issues. In the problem regarding the last name, the agent had clearly mention that there would be a fine or penalty for name change through the airline.
If there is anything we can do for you, please don't hesitate to call or email us at sales@faredepot.com.
Thank you& Kind Regards,
Michael
Support Manager
0
공유
신뢰할 수 있는 고객
9 years ago
Excellent service by Fare Depot
Great service
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공유
FC
FareDepot Customer
Montréal
9 years ago
FareDepot에 대한 FareDepot Customer의 의견:
Évaluation - evaluation
Attentif et respectue -= attentive and respectful
0
공유
신뢰할 수 있는 고객
9 years ago
I booked, got a confirmation and then a notice the next morning that my far...
I booked, got a confirmation and then a notice the next morning that my fare was cancelled.
Ryan
FareDepot
9 years ago
Hi Sherri,
We apologize for the inconvenience in your travel booking experience.
The fare you have purchase is no longer available. We apologize for the inconvenience . We will assist you with booking a new reservation.
Please don't hesitate to email us at sales@faredepot.com provide us with your preferred email or phone and one of our travel representative will be happy to assist you.
Thank you,
Michael
Support Manager
0
공유
신뢰할 수 있는 고객
9 years ago
true to advertising
fantastic deal - price was as quoted
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공유
FC
FareDepot Customer
Illinois
9 years ago
FareDepot에 대한 FareDepot Customer의 의견:
Don't. Book. With. Them.
Called multiple times regarding never recovering my e-ticket and was connected with a person who hung up on me. Upon calling again, the next person yelled at me. Glad I could pay 1,500 for the worst...
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Ryan
FareDepot
9 years ago
Hi Emily,
We apologize for the inconvenience in your travel booking.
Your ticket should have been issued already. Talking low would be hard to understand and could be perceive as nobody's there.
If there is anything else we can do for you, please don't hesitate to call or email us at sales@faredepot.com.
Thank you& Kind regards,
Michael
Support Manager
0
공유
FC
FareDepot Customer
Scarborough
9 years ago
FareDepot에 대한 FareDepot Customer의 의견:
Awesome work thank you
Good customer service and they took care of my ticket with emirates and I really loved it thanks a lot guys
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공유
FC
FareDepot Customer
New Jersey
9 years ago
FareDepot에 대한 FareDepot Customer의 의견:
Was easy to reach them by phone and rebook in first 24 h
I liked that you qickly get to talk to a person instead of an endless loop.