Great service rendered by Hardave! With prompt follow up and very generous with sharing information on the policy. He is also very polite n very efficient. Thanks for your great support!
Irsyad
Tiq by Etiqa Insurance
4 years ago
Hello Liew, thank you for your feedback! We feel the warmth of your kind words, and it’s been a pleasure to be able to make our customers happy. We will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Prompt n efficient service by Kalista Tay. Great price n the purchasing website is very user friendly. Awesome!
Irsyad
Tiq by Etiqa Insurance
4 years ago
Hello Sumarni, thank you for your feedback! We feel the warmth of your kind words, and it’s been a pleasure to be able to make our customers happy. We will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Renewal of home insurance raised more questions than an easy continuation
Renewed my Tiq Home Insurance. However, my experience raised more questions that I had to call the helpline to get an explanation. The renewal amount varied online from what was sent via postal mail....
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Irsyad
Tiq by Etiqa Insurance
4 years ago
Dear Valued Customer, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. For this case, we note that it has already been resolved. If you have further enquiries, please do not hesitate to reach out to us through call at +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm and we will be happy to assist. Cheers!
Hello Chirantan, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
I had challenges completing the form online. However after spoken to Mr Andy Loh I did it. I sincerely appreciate his kindness and patience guiding me through the process. He deserves recognition...
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Irsyad
Tiq by Etiqa Insurance
4 years ago
Hello Ho, thank you for your feedback! We feel the warmth of your kind words, and it’s been a pleasure to be able to make our customers happy. We will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Tiq by Etiqa Insurance에 대한 NORALINA BINTE HASSHIM의 의견:
excellent
Super good. Friendly and helpful customer service officer. Willing to go extra miles. Thumbs up.
Irsyad
Tiq by Etiqa Insurance
4 years ago
Hello Noralina, thank you for your feedback! We feel the warmth of your kind words, and it’s been a pleasure to be able to make our customers happy. We will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Easy user interface. The only reason why not five stars was due to I can't find what does bond protector mean and I have to reach out to the support chat line.
Irsyad
Tiq by Etiqa Insurance
4 years ago
Dear Valued Customer, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Cheers!
Had a bit of issues logging into account and completing purchase with e$ in wallet. Called in and customer service officer who attended to my call was very helpful and gave very clear and concise...
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Irsyad
Tiq by Etiqa Insurance
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and it’s been a pleasure to be able to make our customers happy. We will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Tiq by Etiqa Insurance에 대한 MOHAMMAD NORWAN BIN JAMAL의 의견:
Easy to use application. Less the hassle.
Fast and easy applications.
Irsyad
Tiq by Etiqa Insurance
4 years ago
Hello Mohammad, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.
