Overall, this direct-to-customer experience is excellent. The flow is pretty seamless - until when the payment option requires the usage of a hard token (DBS) which many no longer use. I recalled I...
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Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Chun Leong, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
Tiq by Etiqa Insurance에 대한 Yap Chien Yien Kelvin의 의견:
Very satisfied
Yes great!
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Kelvin , thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
Tiq by Etiqa Insurance에 대한 Thng Hwee Eng Esther의 의견:
Clear wordings and easy to do business
Easy to do business and clear description of terms of policy in a easy to understand manner. Customer service was prompt to respond on WhatsApp
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Esther, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Dear Customer, thank you for your valuable feedback and kind words to our officers! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
Just a breeze to get what I need. Love the ease of usage
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
Tiq by Etiqa Insurance에 대한 Kho Yee Lin Michelle의 의견:
Great. Easy to use.
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear Michelle, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
I did a referral but did not seem to recieve the referral fee
I did a referral but did not seem to recieve the referral fee
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Dear customer, thank you for sharing your experience with us.
We are looking into this matter and will be reaching out shortly to assist you on this thoroughly.
We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects.
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.
