The goods were ordered and I arranged to collect. I was told that a delivery charge would be added but would be refunded as I was collecting myself. I was told to send an email and that was all...
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Allan
Electricpoint.com
10 years ago
Good Morning John, its certainly not normal procedure for a collection to charge a carriage charge and then subsequently issue a credit. At the time of your order we had some problems with the collect feature on our checkout, the emergency workaround was to credit the carriage charge for a collection. I am pleased to say the checkout is functioning properly now. It appears the credit we owed you for the collection was missed, so i do apologise I have now issued the credit for your carriage charge. I am pleased you found the rest of our service satisfactory, hopefully we will see you again to make further amends for this error. Kind Regards, Allan
제품 리뷰
구매일: 22/09/2015
0
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TC
Trusted Customer
10 years ago
Electricpoint.com에 대한 Trusted Customer의 의견:
These were dispatched promptly and arrived undamaged.
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.