i have searched every shop/department store on my local highstreet as well as a few other city centres could not find what i wanted (a towelling bathrobe) this site is very easy to use and im very...
Totally incompetent. Ignored what was ordered (small robe with hood) and just sent what they had available (medium with no hood). On complaining, they promiosed to send correct item on specified date...
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Towels R Us
Duncan Stewart
13 years ago
First of all I must apologise for the error that was made by our despatch dept. As you are aware I did e-mail you saying we could send another robe out to you, but as I had not response was not sure if you were wanting a refund or the original order sent out as I understand it was for Christmas. Please confirm if you want us to send out the order and I`ll shall do so and will also offer you a 50% discount on the order as a gesture of goodwill. Again please accept our apolgies and I look forward to hearing from you.
Kind Regards
Kind Regards
fraser
towelsrus.co.uk
구매일: 10/12/2012
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Feefo 인증됨
13 years ago
Good but tracking information not very good or reliable
I struggled to find a childs terry towling bathrobe at the usual children retailers, I was delighted when I found Towels R us on line, I was unsure about buying online as I would not be able to see...
