I was very disappointed that gym towels were no more then the size of a scarf , described as a gym towel I felt it went in the bag for a shower room use gym towel. Also I felt the lettering was then...
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Towels R Us
Duncan Stewart
13 years ago
The towel is meant for the gym rather than a shower towel. We do state the size being 30x90cms which is a standard size gym towel. You really would of wanted a bath towel, size 70x130cms. The weight is 500gsm which has proven very popular since we introduced the towel a few years ago. If you order a bath towel I will give you a discount as a gesture of goodwill.
Kind Regards
fraser
towelsrus.co.uk
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구매일: 20/12/2012
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Feefo 인증됨
13 years ago
Good product, good service
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구매일: 18/12/2012
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Feefo 인증됨
13 years ago
They provide an excellent, prompt service and the towelling is super.
Towels are good quality, one was not sent though and so I emailed the customer service, they acknowledged very quickly that this was an oversight and I received the towel within a few days, well in...
I thought I was ordering two seperate items ! I did not want both names on both towels . Also " HARRIETT " towel was ordered in....PINK not RED .
Towels R Us
Duncan Stewart
13 years ago
I`ve looked at the order and we have embroidered it exactly as instructed. You have ordered two sarongs each with both names on. What you should of done was ordered one sarong with one Harriett and then the other with Lucielle. Obviously we had no way of knowing that you did not want both names on each sarong. If you wanted to reorder I would offer a discount of 50% as a gesture of goodwill. Please e-mail directly at fraser@towelsrus.co.uk to sort out for you.
Kind Regards
fraser
towelsrus.co.uk
