Item arrived in time and adequately packed. I would have liked better communication to let me know it was being sent & when it might arrive in these uncertain times.
Sales Team
Duncan Stewart
3 years ago
Thank you for your feedback. We have an automated system that sends an email on despatch of the order with the tracking details. I can see this email was populated for your order, these can however sometimes go to spam folders.
제품 리뷰
Sales Team
Duncan Stewart
3 years ago
We have sent you an email regarding your feedback, as we'd like to understand your concern over the caught threads. We do price as competitively as possible to cover all the costs involved in the product, production, personalisation etc. We perform regular product testing to maintain the gsm quality within our products.