As I have not had to make a claim, I cannot say how good the service is
They were very helpful when I had to make a change to the policy
0
공유
MT
Mr Adam Tilley
Feefo 인증됨
3 years ago
Dreamsaver Wedding Insurance에 대한 Mr Adam Tilley의 의견:
Great price etc, but no matter how many times I’ve tried to resend I still don’t have my email of purchase.
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Thank you for your feedback.
We are sorry to hear you have not received your documents. We have resent these documents to the email address on the policy, so please check your junk or spam folders just in case the documents have gone in there. If you still have not received them, please contact us by calling 01483 806 662 or if you would like us to call you, send an email to enquiries@voyagerins.com.
Thanks
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
3 years ago
So far so good.Everything so far gas gone to plan.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
3 years ago
Delay in documentation.
All good apart from a delay in receiving our policy documents which I had to chase.
0
공유
MP
Mr Conal Presho
Feefo 인증됨
3 years ago
Dreamsaver Wedding Insurance에 대한 Mr Conal Presho의 의견:
Simple and quick
Very straightforward
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Thank you very much for your feedback. We're glad that you were happy with the overall service.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
3 years ago
Good efficient service and COVID cover
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Thank you very much for our feedback. We're glad that you were happy with the overall service.
0
공유
MH
Mr Kenneth Holden
Feefo 인증됨
3 years ago
Dreamsaver Wedding Insurance에 대한 Mr Kenneth Holden의 의견:
Not the best into....
Spoke to 3 staff to start my insurance. Took 3 attempts for my date of birth to be changed to the accurate number. 3rd member of staff was good at his job and was a gent so scored 2 stars because of...
자세히 읽기
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Hi
Thank you very much for the feedback.
We're sorry to hear you received a negative experience on this occasion. Please accept our apologies for not getting this corrected first time around and the inconvenience caused having to contact us to get this resolved. We will look into the processes around this to try and ensure it doesn’t happen again.
Thanks
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
3 years ago
Sexist company
Very easy to use, however the policy and communication from dreamsaver addresses only my male partner and not myself, a woman, who actually purchased the policy and who’s contact details Dreamsaver...
자세히 읽기
Marketing Assistant
Dreamsaver Wedding Insurance
3 years ago
Hi
Thank you very much for your feedback. We're sorry to hear you feel you received a negative experience on this occasion. Unfortunately, our system automatically puts the older individual first, in this instance your fiancé. We are working to resolve this issue, however we can change it manually, which we have done and resent you your documents.
Thanks
0
공유
MW
Mrs Claudia Wentworth
Feefo 인증됨
3 years ago
Dreamsaver Wedding Insurance에 대한 Mrs Claudia Wentworth의 의견:
Easy to use online site and call a human to confirm a few details before purchasing, hopefully won’t need to claim!
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
3 years ago
Simple & easy to use website for application of the Wedding Ins. Policy.
Website and quotes easy to obtain. Site concise. So far the actual purchase of Policy very user-friendly.
Dreamsaver Wedding Insurance, for peace of mind leading up to and during your special day. Get a fast online quote and protect your wedding or civil ceremony today.
Dreamsaver Wedding Insurance, for peace of mind leading up to and during your special day. Get a fast online quote and protect your wedding or civil ceremony today.