I ordered 3 different blinds and am really pleased with all of them. 2 roller blinds were incredibly quick, but the bifold blinds took quite a while to arrive (25 working days, so 1 month+) and I...
자세히 읽기
구매일: 01/03/2021
0
공유
CM
carol mclachlan
Feefo 인증됨
Scotland
5 years ago
DotcomBlinds에 대한 carol mclachlan의 의견:
Orderedmade tomeadure silver aluminium blind for my kitchen to replace a cheaper version. Quality good ,easy to install . They look great have a nice shine to the silver. Overall very happy with the...
자세히 읽기
구매일: 31/03/2021
0
공유
NT
Natasha Thomson
Feefo 인증됨
5 years ago
DotcomBlinds에 대한 Natasha Thomson의 의견:
Honestly, I was not expecting them to come as they stated. However they did, and even better than I imagined. So much so I ordered more for my friend. Absolutely blown away with them! Thank you
Misled about delivery
Delivery took over 25 days
Then offered a discount for the delay
I asked is there anything that would stop me getting the gesture of goodwill told no by Joe.
Then received an...
자세히 읽기
Joe
DotcomBlinds
5 years ago
Hi there, thank you for your review and I'm sorry you were not satisfied with the service you received.
Your order was delivered to you 3 days after the 25 working day lead time. Whilst I appreciate this is slightly beyond the quoted lead time, as explained in our conversation on the phone, the shipment of stock was delayed entering the country, and this had a knock-on effect getting your order out to you.
Whilst we do everything we can to get orders out within the quoted lead times, sometimes last-minute delays happen that are out of our hands and unfortunately, it will take a little longer for your order to reach you. We will contact customers as soon as we are made aware of these issues, but sometimes they can occur quite last minute, as was the case here.
I appreciate a goodwill gesture was discussed, however, upon checking your order we saw a maximum discount had already been applied to your order and so we are unable to apply any further discount.
Kind regards,
Joe | DotcomBlinds
구매일: 02/03/2021
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 years ago
Fast delivery and good quality item. Many thanks!
Joe
DotcomBlinds
5 years ago
Thank you so much for the kind words, it's great to hear you're happy with your order! We love hearing from our customers and it's so kind of you to take the time to leave us a review!
We had to take all our (el cheapo) roller blinds down when we replaced our windows and discovered that they had perished quite substantially. So, we decided to spend a bit more and opt for better...
Happily sent out a wide range of samples to help us to decide the colours we wanted.
We need one set for bi folds and another for a window in the same room so was looking to get the best combination...
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.