I had a problem with delivery but once I emailed to tell them it was sorted out really swiftly and new blinds were here the next day. Great customer service.
구매일: 14/04/2021
0
공유
AJ
Antonia Joyce
Feefo 인증됨
5 years ago
DotcomBlinds에 대한 Antonia Joyce의 의견:
Very good service arrived quickly and easy to fit.
The reason I have given one star is because I haven’t received my blinds although they should have been delivered yesterday! Unable to review the product as I have seen it. One star is for non...
자세히 읽기
Joe
DotcomBlinds
5 years ago
Hi, thank you for your review, and I'm sorry the parcel was slow to be delivered. Having checked the tracking I can see the courier missed the delivery on the 16th due to them 'incorrectly loading' the parcel, but it was delivered the next working day, on Monday.
You were sent an email with dispatch information including the tracking information once your order left us, but unfortunately, we're not made aware of failed deliveries until the day after.
Kind regards,
Joe | DotcomBlinds
신뢰할 수 있는 고객
5 years ago
Thank you for your reply. As you said, I have now received my blinds. Thank you. I will amend my rating, but I haven’t installed the blinds as yet, as they are for a renovation project I am working on so I can’t comment on the quality. Also in early reviews you are unable to comment on the durability only time will tell. But the speed from order to delivery was very impressive and I was delighted you were able to manufacture extra wide blinds.
구매일: 10/04/2021
0
공유
DG
David Gaerty
Feefo 인증됨
5 years ago
DotcomBlinds에 대한 David Gaerty의 의견:
Great product and great service
Joe
DotcomBlinds
5 years ago
Thank you so much for such kind words, we really appreciate your order and your review.
This is the first time we've used Dotcom blinds. Customer service is excellent and the blind itself is spot on. We shall be ordering more blinds from them.
Joe
DotcomBlinds
5 years ago
Thank you so much for such kind words, we really appreciate your order and your review.
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.