I failed to receive a confirmation email or any updates re delivery . It was only when I got a message from feefo that I realised it hadn’t arrived . In phoning I was told it had been dispatched and...
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Joe
DotcomBlinds
5 years ago
Hi there, thank you for your review. I can see the order confirmation email for your order and the despatch email with tracking information was sent to you, and we recommend all customers get in touch with us if they don't receive their confirmation email within minutes of the order being placed, and this is highlighted on the confirmation page shown immediately after the order is placed.
In this instance, we had no way of knowing the emails hadn't been received by you, but when you got in touch we were able to send you all the information you needed.
Kind regards,
Joe | DotcomBlinds
We have ordered 9 blinds from Dotcom Blinds in total, with the majority of them being in good working order. The latest order was a large one and took 5 weeks to arrive, longer than the stated...
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구매일: 14/02/2021
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Feefo 인증됨
5 years ago
Have used this company before as they stock a particular colour roller blind that I like. The blind is good quality and I would use them again.
Joe
DotcomBlinds
5 years ago
Thank you so much for taking the time to leave such kind words, we appreciate all reviews!
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.