DotcomBlinds 리뷰

Hi there, thank you for your review and I'm sorry to hear the consignment was split up by the courier at the depot. Unfortunately, this means they delivered one and the second is out for delivery today. Whilst I appreciate that this is frustrating, this is a courier issue and not something we have control over. As mentioned in my email reply to you, I recommend using the tracking information provided in the original despatch email to gain updates on your order, including if an order is flagged as 'short and out'. Kind regards, Joe | DotcomBlinds

Thank you so much for your review and for your kind words. We're really happy you love your blind and found the whole process straightforward, that's what we set out to do! Thanks again and have a great day!

Thank you for your kind words and for taking the time to leave us a review! We're glad you enjoyed the service! We like to make the whole process as simple as possible, so if we can provide a few answers in a quick phone call we're more than happy to!

Thank you for your kind words and for taking the time to leave us a review! We're glad you enjoyed the service!

Thank you for your kind words and for taking the time to leave us a review! We're glad you enjoyed the service!

Thank you for your review, we're happy you're happy with your samples!

Thank you so much for your kind words! We're so happy you like your blinds.

Thank you so much for your kind words! We're so happy you like your blinds.

Hi Stephen, thank you for your review. As discussed in our phone call yesterday, I'm glad you see your blind was delivered yesterday, and that it was despatched and delivered within the quoted lead time. As such I'm not sure what you mean about us not keeping to what we said we'd do. We do our best to keep our customers in the loop by sending out order confirmation emails and despatch confirmation emails, however, we aren't able to guarantee they won't get caught up in your spam and junk folders, as is possibly the case here. These emails were forwarded to you both times you contacted us, and this will also show you the time they were sent to you previously. We request all customers get in touch if they are unsure of delivery or if they feel delivery is taking longer than expected. We are able to chase the order up for you and update you accordingly. Have a great day and thank you once again for your feedback. Joe

Hi there, thank you for your positive review, would you be able to adjust the rating as it is currently being logged as a negative review :(