Goods are great unfortunately they didn’t email me when goods were dispatched
Fortunately I was at home when goods arrived. Thanks.
Joe
DotcomBlinds
4 years ago
Thank you so much for your kind review! We're so happy you enjoyed the service. We're working to further automate our despatch email process to ensure all notifications are sent out in a timely manner, but we're sorry yours didn't reach you soon enough.
Arrived on time, that’s why it’s 2stars. Spent days finding the right colour blinds, and ordered them. On arrival they had turned from green to grey. Needless to say I wasn’t very happy
Joe
DotcomBlinds
4 years ago
Hi there, I'm very sorry to hear you're not satisfied with your blind. I have reached out to you via email this morning with an explanation of the issue and a possible solution.
We advise all customers to order samples of our fabrics and slats before ordering to ensure the blind will meet expectations.
Quite incredible service really. How I can order a custom size blind and have it on my doorstep a few days later is beyond me. Product is excellent. Packaging extremely robust. Written instructions...
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Joe
DotcomBlinds
4 years ago
Thank you so much for your kind review! We're so happy you enjoyed the service.
Speed of service. My only slight grouse was the DX courier delivery. Their tracking was pretty useless, not a patch on DPD.
Joe
DotcomBlinds
4 years ago
Thank you so much for your kind review! We're so happy you enjoyed the service. We will pass your feedback on to our courier to help inform any future decisions.
I ordered a roller blind in an extra wide size for a massive window. Wasn’t sure what to expect given the fair price and sheer size of window but was extremely delighted on arrival due to the quality...
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Joe
DotcomBlinds
4 years ago
Thank you so much for your review! We build our blinds to last and use only quality parts, which is why we can go to such wide widths for our roller blinds!
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.