The website was easy to navigate and the selection was good. My only criticism is that I didn't receive any communication from them, no order confirmation or delivery details.
Victoria
DotcomBlinds
1 year ago
Thank you for your positive feedback, our confirmation and delivery are emailed directly to the customer. Please accept my apologies for the inconvenience caused.
The blinds work really well; no complaints there. The problem lies in how the company handles its products and communicates with customers. I was so frustrated I almost returned the blinds. It all...
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Nicola
DotcomBlinds
1 year ago
We are very pleased to hear you're happy with your new blind. Thank you for your feedback; the remotes are purchased separately as there is more than one to choose from according to your needs. Although there is a box that appears at the checkout notifying customers to order their remote of choice, we are always happy to hear feedback in order to make improvements and will be adding this information to more sections of the website. I can see that after ordering the incorrect remote control for your blind, you were refunded straight away and the correct remote was ordered for you the same day.
The installation instructions are available for immediate download on the website at any time; they can be found under the 'How To Install' tab.
We hope that you continue to be happy with your blinds and thank you for taking the time to leave a review.
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.