I have not heard from them and still have not received my order.
Joe
DotcomBlinds
6 years ago
Hi, thank you for your feedback. The issue with the delivery of your order lies with factory closures in line with government guidance. The factory that makes your real wood blinds is currently closed, which we've tried to make as clear as possible on the product pages affected, and as explained in our courtesy calls. This means that your order is in the queue and will be made as soon as possible once the factory reopens.
Whilst we do our best to get back to everyone as soon as possible regarding their queries, the double bank holiday led to a slight delay in coming back to you.
We're sorry for any inconvenience this may have caused but we're optimistic that the factory will safely reopen soon.
PG
Paul Gloster
6 years ago
Since my original review, I have been contacted twice by DotComBlinds. We have discussed my order and the reasons for the delay. We have agreed to review in two weeks time therefore I am happy to amend my original rating from 1 star to 3 star. Once I have taken delivery of the product, I will be happy to review my rating for a final time.
구매일: 01/04/2020
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David Michail
Feefo 인증됨
6 years ago
DotcomBlinds에 대한 David Michail의 의견:
Quick service slightly expensive
Joe
DotcomBlinds
6 years ago
Hi David thank you for your review! We constantly review our pricing to ensure we're competitive and produce some of the most affordable made to measure blinds in the country. The price you paid for your blind covers the cost of making the blind to your measurements with a team of dedicated experts. The materials we use on your blind are incredibly robust, which is why we can confidently give you a 3-year warranty (it'll last for much, much, much longer than that). So whilst our blinds are more expensive than those readymade cut-to-size options you can get from your DIY shop, you're getting a top-quality product that is built to last.
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.