Great communication. Good service. Blinds are lovely. Easy to fit.
Joe
DotcomBlinds
5 years ago
Thank you for such a kind review, we really appreciate it!
Joe | DotcomBlinds
구매일: 02/01/2021
0
공유
SG
Shane Garnett
Feefo 인증됨
Newbury
5 years ago
DotcomBlinds에 대한 Shane Garnett의 의견:
The quality of the blind and service from dotcom blinds was excellent. Not 5 star because no wall plugs supplied and the screws for fixing were poor.
Joe
DotcomBlinds
5 years ago
Thank you for your review and your feedback. We supply every blind with the relevant fittings, but I'm sorry if something was missing in this instance. We will contact you to find out if you still require the screws and wall plugs.
Kind regards,
Joe | DotcomBlinds
Simple order process. Nice blind on delivery and easy to install. All at a great price too.
Will probably order again.
The only that could have been better is communication or an update on order...
자세히 읽기
Joe
DotcomBlinds
5 years ago
Hi there, thank you for your review and thank you for your feedback.
Our lead times are listed on the order confirmation emails to give our customers an approximate delivery date, and we send out an email once the blinds have arrived with the courier, notifying of despatch and containing tracking information.
Kind regards,
Joe | DotcomBlinds
Very quick delivery even on standard service and good quality blind. A little more detail on the fitting instructions would be nice but overall very straightforward.
Joe
DotcomBlinds
5 years ago
Thank you for your review and feedback. We have in fact just updated our roller blind fitting instructions to provide further clarity on installation, but thank you for taking the time to leave us a review!
Joe | DotcomBlinds
still waiting for our ordered item. Had a call from a confused delivery driver last thursday who had confused B15 3QG with BX15 which is not on our purchase summary email document and since then we...
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Joe
DotcomBlinds
5 years ago
Hi there, thank you for feedback. Having looked into this it seems as though the courier mis-typed the address on the label and it was sent to the wrong depot. Having spoken with the courier this has been corrected and it is on its way to the correct depot to be delivered to you tomorrow.
I do apologise for the inconvenience but please rest assured every effort has been made to correct this as quickly as possible.
Kind regards,
Joe | DotcomBlinds
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.