They work with the manufacturer and take extra steps with emails to confirm the client is getting the correct parts. Fast shipping will be using this company for future repair parts. My awning is...
Very pleased with the Suncover 5000 awning. When questions did arise I got fast responses to my inquiries. They were very helpful. The awning arrived in very durable packaging so there was no damage...
They had the exact part I needed at a good price. Quick shipping!
제품 리뷰
구매일: 22/04/2020
0
공유
TA
Todd Anderson
Feefo 인증됨
6 years ago
Shading Direct에 대한 Todd Anderson의 의견:
Sent wrong awning switch. Too much trouble to send back
Customer Support
Shading Direct
6 years ago
Todd: We are sorry to hear that your purchase experience didn't go as planned. Did we send the wrong switch - Ivory Toggle 4 WIre Wall Switch? We would be happy to correct the situation if you contact us at 845.692.7070 and ask for Krista
I had no idea what I needed to repair our awning or even how to ask for it, but the people knew exactly what questions to ask in order to help me. The parts they sent were perfect - fit beautifully,...
Excellent workmanship. Made to order and got it right. Color choices also excellent and swatch perfect representation. Sunbrella fabric is the best. It holds up well in the fiercest sun.
Shading Direct was created with one goal in mind: to make high-quality outdoor shade solutions accessible to everyone–no professional installation required.
Shading Direct was created with one goal in mind: to make high-quality outdoor shade solutions accessible to everyone–no professional installation required.