The largest Sales and Lettings Agent in the Midlands.
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4.7
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지난 1년 간 점
모두 773개의 리뷰 보기
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Feefo 인증됨
8 years ago
Great local agents
Great company to work with from start to finish. Every member of the Northfield branch I interacted with was always on point.
By far the best estate agents in the Northfield area
Customer Relations Team
Dixons Estate Agents
8 years ago
Many thanks for this wonderful five star review! The Dixons team in Northfield strive to deliver personal and passionate service to their customers. I am so glad that you were able to take advantage of this throughout the sale of your property. I will make sure that your kind comments are passed to everyone involved at the branch.
Kind regards,
Milena
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Feefo 인증됨
8 years ago
sold my late parents' house effectively causing me no hassle or distress. The service was very professional and I was kept informed through out the process. They handled all viewings etc. as I live...
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Customer Relations Team
Dixons Estate Agents
8 years ago
Congratulations, thank you for your great 5* review, we are very happy to hear you received a professional and effective service from Dixons Estate Agents in Lichfield. Kind regards, Maryjane
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Feefo 인증됨
8 years ago
Be less sharp on the phone; call to follow up problems; be more proactive when things go wrong.
Customer Care
Dixons Estate Agents
8 years ago
Good Morning,
Thank you for taking the time to leave this review.
Please be assured that all feedback is taken extremely seriously and we thank you for bringing these issues to our attention.
Many thanks again
1
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Feefo 인증됨
8 years ago
Very bad communicators, not keeping client informed
Very poor service. We had to do all the chasing for information. Our phone calls were rarely returned. Any problems encountered we had to do our own sorting out. We did not even get a call to say...
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Customer Relations Team
Dixons Estate Agents
8 years ago
Thank you for taking the time to leave us this feedback. We do always take comments like this seriously and I am sorry that we were not able to provide, on this instance, the service we would have expected. If you would like to discuss further or provide more feedback, please contact us by e-mail at review@countrywide.co.uk. Kind regards, Scott
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TC
Trusted Customer
Feefo 인증됨
Stourbridge
8 years ago
Dixons Estate Agents에 대한 Trusted Customer의 의견:
Highly recommended!!!
Fantastic service.
Highly recommend.
Darren was very helpful & kept us updated daily on the progress.
Customer Relations Team
Dixons Estate Agents
8 years ago
Fantastic Mrs Parker to see that you would highly recommend Darren and everyone at the Dixons branch in Stourbridge for their fantastic service. Thank you for the wonderful 5* review. Kind regards, Scott
0
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TC
Trusted Customer
Feefo 인증됨
Bryncethin
8 years ago
Dixons Estate Agents에 대한 Trusted Customer의 의견:
Albert road
When they came to the house to try and get then job for selling the house I had a gut feeling that these were the people who was going to sell my house and I was right. They were professional but...
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Customer Relations Team
Dixons Estate Agents
8 years ago
Fantastic to see that the Dixons branch in Kidderminster were able to provide you with such a great, friendly service and kept you informed throughout the sale. Truly worthy of the wonderful 5* review you have left. Many thanks, Scott
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TC
Trusted Customer
Feefo 인증됨
8 years ago
Dixons Estate Agents에 대한 Trusted Customer의 의견:
Dixons Estate Agents, Yardley, provide a top level service.
A very quick sale of relative's property was arranged by Dixons Estate Agents based at Yardley, Birmingham. Their knowledge, efficiency and friendly welcoming manner was very effective in keeping...
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Customer Relations Team
Dixons Estate Agents
8 years ago
What an excellent review! Thank you for taking the time to leave this wonderful comment. The team at Dixons in Yardley strive to deliver the straightforward, personal and passionate service to each and every customer. It is great that you were able to take advantage of this throughout your sale. I will make sure you review is shared with Paul and the entire team at the branch.
Kind Regards,
Sarah
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TC
Trusted Customer
Feefo 인증됨
Solihull
8 years ago
Dixons Estate Agents에 대한 Trusted Customer의 의견:
Stay clear, you can sell for less elsewhere
Dixons estate agents charged me £149 to use a solicitor from a panel they recommend. The solicitor they recommended was nowhere near as good as they claimed so I went to another one. Dixons then...
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Customer Relations Team
Dixons Estate Agents
8 years ago
Thank you for taking the time to leave us your comments. I am really sorry to hear that this was your experience but I would like to thank you for your feedback. Your comments will help us identify ways in which can improve our services in the future. It is my understanding that £149 is usually offered for the Enhanced Marketing Package that you can then claim back when you use the Countrywide Conveyancing Services. I am truly sorry if this was not explained to you. If you would like to discuss the issues you have raised in more detail, please email me at review@countrywide.co.uk. Many thanks, Milena
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Feefo 인증됨
8 years ago
Name of contact person changes before you could remember!
Poor communication, poor implementation of instructions
Customer Care
Dixons Estate Agents
8 years ago
Good morning,
Thank you for taking the time to leave this review.
It is imperative that all of our customers receive excellent service and communication at all times and we sincerely apologies for this shortfall in performance.
Many thanks for bringing this to our attention and please be assured that all feedback is taken very seriously. Regan
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Feefo 인증됨
8 years ago
Need nagging
Initially, Dixons seemed the most enthusiastic and motivated agent of all who valued our house. However, once we had chosen them we had to chase everything every step of the way. Advice was poor and...
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Customer Relations Team
Dixons Estate Agents
8 years ago
I am sorry to read that, on this occasion, the branch did not live up to their usually high standards and I would like to reassure you that we take all feedback like this on board so that we can make sure service is improved going forwards. If you would like to provide any further feedback please e-mail us at review@countrywide.co.uk. Kind regards, Scott.
Dixons Estate Agents have been bringing people and property together for over 80 years, covering the Warwickshire and Staffordshire regions. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.
Dixons Estate Agents have been bringing people and property together for over 80 years, covering the Warwickshire and Staffordshire regions. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.