Excellent guide and driver ,nothing was too much trouble .Saw all the wildlife I went to see and more .
Customer Service Team
Discover the World
2 years ago
Thanks for leaving us a review - we're so pleased that you had a good holiday and thanks again for taking the time and trouble to let us know via Feefo.
Michael
Discover the World.
A fantastic holiday that was well organised by Discover the World. We had exactly the holiday we requested.
Customer Service Team
Discover the World
2 years ago
Thanks for your review - it's really kind of you to let us know how your holiday went and we're so pleased you had a good time and rated it 5 stars out of 5!
If you're looking to go away again soon we'd be delighted to help organise your next trip - thanks for booking with us!
Michael
Customer Success Team
Discover the World
Our contact, Bruno was very informative and knowledgable. Bruno planned our trip based on what we wanted to see, specifically the Aurora Borealis ! No promises were made because it is a natural...
자세히 읽기
Customer Service Team
Discover the World
2 years ago
Thanks for your review and for your kind words - we're really pleased that you had a good holiday and getting great reviews like this really makes our jobs worthwhile. I've passed your comments onto Bruno and he says thanks as well. I was also delighted to read that you saw the Northern Lights - not just once but 3 times! We're all slightly jealous in the office! Thanks for choosing to travel with us and I hope we have the chance to welcome you on another adventure with us soon! Kind regards
Michael
Customer Success Team
제품 리뷰
구매일: 31/01/2024
1
공유
MM
Mr Marshall
Feefo 인증됨
2 years ago
Discover the World에 대한 Mr Marshall의 의견:
Extremely relatable and excellent service once abroad. Transfers provided and communication excellent if changes have to be made
Customer Service Team
Discover the World
2 years ago
Thanks for using Feefo to leave us a review - we're delighted you had a good holiday!
If you need any help planning your next adventure we'd be happy to help.
Kind regards
Michael, Customer Success Team.
제품 리뷰
구매일: 19/01/2024
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Discover the world were fantastic from start to finish. They were easy to contact, kept us updated to date with information regarding holiday, and the app was great for being able to view everything...
자세히 읽기
Customer Service Team
Discover the World
2 years ago
Thanks for your review and I'm really pleased that from start to finish we've been able to help you with your holiday plans.
We hope to see you again soon!
Kind regards
Michael
Customer Success Team
제품 리뷰
구매일: 06/02/2024
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Great service.. very helpful
Customer Service Team
Discover the World
2 years ago
Thanks for your Feefo review - we're really pleased that you're happy with both our service and of course with your stay at the Icehotel - I'm glad you had a good time.
We hope to see you on another adventure with us soon!
Kind regards
Michael, Customer Success Team
The holiday was well organised. When a storm resulted in flights being cancelled they were proactive in sorting out alternative flights and the communication was excellent. The hotel and the...
자세히 읽기
Customer Service Team
Discover the World
2 years ago
5 stars! Thank you! I'm really pleased that you had a great holiday and thank you for taking the time and trouble to leave us a review - we really do appreciate it.
Michael
Discover the World.
제품 리뷰
구매일: 22/01/2024
1
공유
MD
Ms Davies
Feefo 인증됨
Icehotel
2 years ago
Discover the World에 대한 Ms Davies의 의견:
I would have preferred my itinerary on paper. Much easier to check. I enjoyed my stay. I would recommend the company for planning the itinerary to my friends, although cold locations aren't really...
자세히 읽기
Customer Service Team
Discover the World
2 years ago
Thank you for your review.
We do our very best to provide personalised and tailor made holidays, with our specialist travel advisors on hand to organise the perfect holiday ideally suited to everyone's individual needs.
We didn't want to appear impersonal by sending your documents by email - we made a decision a while back that in line with our sustainability policy, we would save paper and not print our documents. That said, if for any reason our customers would like us to send printed documents, they just need to ask. I'm sorry if this wasn't something you were aware of.
If there's anything else we can help with either now or in the future please let us know, our email is customer-service@discover-the-world.co.uk or you can give us a ring on 01737 214 250.
Kind regards
Michael
Customer Services
A great holiday to mark our 25th anniversary with family. We took a large group, and our requirements were relatively complex. Apart from a couple of minor issues (which were due to the hotel, not...
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Customer Service Team
Discover the World
2 years ago
Congratulations on your anniversary! Thank you for choosing us to organise such an important holiday, and I'm really pleased that you and your family had such a good time.
I've passed a copy of your review to Steph - she was chuffed to get some personal feedback, so thank you for taking the time and trouble to leave us a review.
I hope we have the chance to help with your next adventure!
Kind regards
Michael
Discover the World.
An award winning tailor made tour operator, Discover the World have been creating unique holidays to exceptional destinations for over 40 years. With a strong heritage in Iceland and Scandinavia, their portfolio also includes the Polar Regions, Canada, Alaska, Australasia, Small Ship Expeditions and Rail Journeys. A wide range of holiday types includes self-drives, small group tours, winter breaks in search of the northern lights and wildlife holidays.
An award winning tailor made tour operator, Discover the World have been creating unique holidays to exceptional destinations for over 40 years. With a strong heritage in Iceland and Scandinavia, their portfolio also includes the Polar Regions, Canada, Alaska, Australasia, Small Ship Expeditions and Rail Journeys. A wide range of holiday types includes self-drives, small group tours, winter breaks in search of the northern lights and wildlife holidays.