An award winning tailor made tour operator, Discover the World have been creating unique holidays for 40 years.
서비스
4.9
/5
상품
4.9
/5
5
4
3
2
1
64
4
0
0
0
68
지난 1년 간 점
모두 1,418개의 리뷰 보기
MG
Mrs Galpin
Feefo 인증됨
Bristol
1 year ago
Discover the World에 대한 Mrs Galpin의 의견:
For the organised tour, excellent.
Well worth doing
Customer Service Team
Discover the World
1 year ago
Thanks for using Feefo to leave us a review about your holiday to Norway - we're delighted that you had a good time.
Thanks for booking with us, and we hope to see you again soon.
Michael
Customer Experience Team
Generally very good service. Apart from a problem with the airport to Reykjavik transfer (the return journey was fine) there were no issues. On a few occasions when I spoke to Discover the World...
자세히 읽기
Customer Service Team
Discover the World
1 year ago
Thank you for your feedback.
On the one hand I'm glad you had a good holiday, but I am sorry that there was a problem with one of your transfers. We don't have any notes on your booking about this issue, so I assume that you were able to sort things out while you were there, but if there is anything we can look into for you then please get in touch at customer-service@discover-the-world.co.uk.
Michael
Customer Experience Team
DtW
Bruno helped us design our itinery and made good hotel recommendations and a suitable route to explore these scenic islands. We very much enjoyed our holiday.
Not so happy with the hire car service.
Customer Service Team
Discover the World
1 year ago
Thank you for using Feefo - customer feedback is really important to us and I'm glad that on the whole you had a good holiday.
That said, I'm sorry you were unhappy with the hire car service - I'd be happy to look into that for you, if you can let me know some more details by getting in touch at customer-service@discover-the-world.co.uk I can see what's happened.
Michael
Discover the World
Great service. Took all the hassle out of planning a holiday. Made great suggestions and nothing was too much trouble despite several reiterations to our itinerary.
Customer Service Team
Discover the World
1 year ago
Thanks for using Feefo to review your holiday - we're really pleased that you felt you had a 5 star experience!
Taking the hassle out of planning and booking a holiday is exactly what we do and we're so pleased that you enjoyed your time in Norway. We hope to see you again soon.
Michael
Customer Experience Team
Not only did Discover the World take care of all the detailed travel arrangements, they also responded to requests and queries. They are such a great travel company to deal with.
Customer Service Team
Discover the World
2 years ago
Thank you for your kind words and 5 star review - we really do appreciate it.
Thanks for booking with us and we hope to see on your next adventure soon!
Michael
Customer Experience Team
From the initial enquiry onwards the service and attention to detail has been exemplary. Nothing was too much trouble and the holiday worked seamlessly.
Customer Service Team
Discover the World
2 years ago
Thank you for leaving us such a lovely review - it sounds like you had an amazing time! I'll certainly pass on your feedback to everyone who helped make your holiday, and it was really good of you to take the time and trouble to leave us a review, we really do appreciate it.
So where to next??!! Michael
Discover the World
제품 리뷰
업로드한 미디어
모든 미디어 보기 (1)
구매일: 12/09/2024
1
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Customer Service Team
Discover the World
2 years ago
Thank you for your 5 star Feefo review - we're delighted that you enjoyed your holiday with us!
If you do have any further feedback you want to give us or have any questions about this or indeed a future trip, you can get in touch at customer-service@discover-the-world.com. Michael
Customer Experience Team
Discover the World
Thanks for your Feefo review and we're really glad that you enjoyed your time in Iceland - as you say it's a great place to visit and is a really popular choice with our customers. Thanks for booking with us and we hope to see you again soon.
Michael
DtW Customer Experience Team
Darren gave me good information and tailored my trip to my needs. My only complaint is that a phptp on the itinerary was misleading.
Customer Service Team
Discover the World
2 years ago
Thank you for using Feefo to leave us a review about your holiday.
I'm really glad that you had a good time but I'm sorry that you found one of our photos misleading. If you are able to send me the details (to customer-service@discover-the-world.co.uk, I'd be happy to look further into that for you.
Michael
Discover the World
We were delighted with everything. Ideally, it would have been better had we gone on the guided tour pretty early on. However it all worked well, thank you.
Customer Service Team
Discover the World
2 years ago
Thanks for your review - we're so pleased that you enjoyed your holiday with us. I'll certainly pass on your feedback to everyone involved in putting your holiday together. Thanks for booking with us, and I hope we have the chance to welcome you on another adventure soon.
Michael
Customer Experience Manager
An award winning tailor made tour operator, Discover the World have been creating unique holidays to exceptional destinations for over 40 years. With a strong heritage in Iceland and Scandinavia, their portfolio also includes the Polar Regions, Canada, Alaska, Australasia, Small Ship Expeditions and Rail Journeys. A wide range of holiday types includes self-drives, small group tours, winter breaks in search of the northern lights and wildlife holidays.
An award winning tailor made tour operator, Discover the World have been creating unique holidays to exceptional destinations for over 40 years. With a strong heritage in Iceland and Scandinavia, their portfolio also includes the Polar Regions, Canada, Alaska, Australasia, Small Ship Expeditions and Rail Journeys. A wide range of holiday types includes self-drives, small group tours, winter breaks in search of the northern lights and wildlife holidays.