The whole booking process was smooth and all queries were dealt with promptly and courteously. The itinerary we were sent was very detailed, the car hire pick up was quick and efficient, and the iPad...
D the W acted as agents for Hurtigruten. Everything went pretty well, apart from giving us the incorrect booking reference for on-line check-in on Norwegian, and then we found we needed vouchers for...
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Customer Service Team
Discover the World
10 years ago
Thank you for your lovely review and we are delighted that you had such a great time on your Norwegian cruise. We are sorry for the misinformation given, but are really pleased we were able to rectify the issue immediately. We are also extremely pleased that you have travelled with Discover the World on many occasions and would book with us again in the future.
I had wonderful service from the first inquiry I made till the end of my holiday. Vikki was always kind patient and very very helpful with all my questions. Lorenzo our guide was extremely...
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Customer Service Team
Discover the World
10 years ago
Thank you so much for taking the time to write your review to us at Discover the World. We are delighted to hear that you had such wonderful service and that you loved Iceland. We have passed your comments onto Vikki and also to your guide Lorenzo in Iceland
The planning and communication prior to the trip were excellent. They are very knowledgeable about Iceland but also listened carefully to specific requests.
I have already recommended the company to...
Ist class service the hotel modern clean with fab views
Have two resteraunts and food is amazing and fab choices harbour close by and a handful of shops
The excursion on offer were fantastic...
Trip went well except for a problem with the car - see below.
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Customer Service Team
Discover the World
10 years ago
Thank you for your feedback. We will of course investigate this and reply to you by email as soon as we have had a response from the car hire company. We sincerely apologise for any inconvenience caused.
An award winning tailor made tour operator, Discover the World have been creating unique holidays to exceptional destinations for 40 years. With a strong heritage in Iceland and Scandinavia, their portfolio also includes the Polar Regions, Canada, Alaska, Costa Rica, Australasia, Small Ship Expeditions and Rail Journeys. A wide range of holiday types includes self-drives, small group tours, winter breaks in search of the northern lights and wildlife holidays.
An award winning tailor made tour operator, Discover the World have been creating unique holidays to exceptional destinations for 40 years. With a strong heritage in Iceland and Scandinavia, their portfolio also includes the Polar Regions, Canada, Alaska, Costa Rica, Australasia, Small Ship Expeditions and Rail Journeys. A wide range of holiday types includes self-drives, small group tours, winter breaks in search of the northern lights and wildlife holidays.