Service exellent
Appoint ment talent as soon as possible
Indah
Dental Departures
1 year ago
Thank you so much for your kind words!
We’re really happy to hear that you had a quick and excellent experience with us. Your happiness means a lot to our team!
If you ever need help again, we’re always here for you at 1-888-673-6134 or care@dentaldepartures.com.
Sincerely,
Dental Departures Team
0
공유
SH
Shelley Herbert
Feefo 인증됨
Hervey Bay
1 year ago
Dental Departures에 대한 Shelley Herbert의 의견:
Great Service
Very responsive and was able to assist me with appointments
Indah
Dental Departures
1 year ago
Thank you so much for your kind words!
We’re really happy to hear that you had a great experience and that we could help you set up your appointments.
If you ever need anything in the future, we’re always here for you at 1-888-673-6134 or care@dentaldepartures.com.
Sincerely,
Dental Departures Team
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
Horrible
I have to call for confirmation , the clinic broke my tooth
Indah
Dental Departures
1 year ago
Hello Javier, thank you for your feedback.
We’re very sorry to hear about your concerns, and we understand this has been upsetting for you.
We’ve talked to the team at Bangkok Smile – Dr. Paulo Malo Global Network Headquarters (Soi Sukhumvit 5). They let us know that you came back to the clinic on the 17th and spoke with the dentist. The dentist said the tooth was already broken before your cleaning visit. We understand there may have been some confusion, and we’re truly sorry for any stress this has caused.
The clinic is reviewing your case and working on a solution right now. Please know that we take your concerns seriously and are here to support you every step of the way.
If you have any questions or need help, you can reach us at 1-888-673-6134 or care@dentaldepartures.com.
Sincerely,
Dental Departures Team
1
공유
DM
Dean Talbot Mcqueen
Feefo 인증됨
Devonport
1 year ago
Dental Departures에 대한 Dean Talbot Mcqueen의 의견:
Easy to deal with. Very professional. Met our expectations. Nothing was a problem. Great service
Indah
Dental Departures
1 year ago
Thank you so much for your kind words!
We’re really happy to hear that working with us was easy and professional and that we met your expectations.
If you ever need anything else, we’re always here to help at 1-888-673-6134 or care@dentaldepartures.com.
Wishing you all the best!
Sicerely,
Dental Departures Team
0
공유
DL
David Lange
Feefo 인증됨
Nakhon Ratchasima
1 year ago
Dental Departures에 대한 David Lange의 의견:
NOT Bankok Smile
I was misled into believing I was dealing with the dental practise directly, I am repeat user and I felt that I was not informed that I was dealing with a third party.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
You provided the names I called for the minimal service you provided. It was excellent
Indah
Dental Departures
1 year ago
Thank you so much for your kind words!
We’re very happy to hear that you were pleased with our service and that we could give you the information you needed.
If you ever need anything else, we’re always here to help at 1-888-673-6134 or care@dentaldepartures.com.
Wishing you all the best!
Sincerely,
Dental Departures Team
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
HORRIBLE EXPERIENCE
Hello ,
I am writing to formally express my deep dissatisfaction with the treatment I received at your clinic yesterday April 16th at 16.00.
During the procedure, one of my healthy teeth was...
자세히 읽기
Indah
Dental Departures
1 year ago
Hello Javier, thank you for your feedback.
We’re very sorry to hear about your concerns, and we understand this has been upsetting for you.
We’ve talked to the team at Bangkok Smile – Dr. Paulo Malo Global Network Headquarters (Soi Sukhumvit 5). They let us know that you came back to the clinic on the 17th and spoke with the dentist. The dentist said the tooth was already broken before your cleaning visit. We understand there may have been some confusion, and we’re truly sorry for any stress this has caused.
The clinic is reviewing your case and working on a solution right now. Please know that we take your concerns seriously and are here to support you every step of the way.
If you have any questions or need help, you can reach us at 1-888-673-6134 or care@dentaldepartures.com.
Sincerely,
Dental Departures Team
1
공유
CB
Charlotte Bryson
Feefo 인증됨
1 year ago
Indah
Dental Departures
1 year ago
Thank you for your excellent review! We're so happy to know you had a great experience. If you ever need help or have any questions, feel free to contact us at 1-888-673-6134 or care@dentaldepartures.com. I wish you all the best and lots of happy smiles!
Sincerely,
Dental Departures Team
0
공유
MM
Marsha Martin
Feefo 인증됨
Texas
1 year ago
Dental Departures에 대한 Marsha Martin의 의견:
Don't use these people
Laredo smile center ripped me off and did not meet their promised deadline and cost me over $2000 in bad work that wasn't completed and hotel bills
Indah
Dental Departures
1 year ago
Hello Marsha,
Thank you for your feedback. We are sorry to hear about your experience and understand how frustrating this must be.
After looking into your case, we found that your follow-up appointment on August 28, 2024 was delayed because of a storm at the lab. The clinic confirmed your crowns were ready later that day, but unfortunately, you missed the appointment, so the treatment could not be completed. The crowns are still available, and the clinic is happy to finish the treatment once the balance is paid.
We understand your concerns about the costs and communication, and we’re here to help you get in touch with the clinic. You can reach Laredo Smile Center at +1 956-717-3456 to arrange the next steps.
If you need any help from our side, please don’t hesitate to contact us at 1-888-673-6134 or care@dentaldepartures.com.
We hope this clears things up, and we’re here if you need any further support.
Sincerely,
Dental Departures Team
1
공유
신뢰할 수 있는 고객
Feefo 인증됨
1 year ago
Great Service Friendly Staff
Prompt Friendly Service
Indah
Dental Departures
1 year ago
Thank you for your kind review! We’re so happy to hear that you had a great experience and felt welcomed by the staff. If you ever need any help, you can reach us at 1-888-673-6134 or care@dentaldepartures.com. We wish you all the best and lots of happy smiles ahead!
Sincerely,
Dental Departures Team