I am a regular Daylong customer. I find that the service & despatch are prompt but delivery is not as fast as usual by Royal Mail 48 hour. I used to receive my order the day after dispatch. I know...
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구매일: 27/11/2024
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darren butler
Feefo 인증됨
1 year ago
Daylong Shop에 대한 darren butler의 의견:
Really good service! Product arrived swiftly, and is easy to fit and wear.
Reported problem with SupCare stockings. Received quick response but waiting for further action.
Jane
Daylong Shop
1 year ago
Good Afternoon
We have reached out to you and have been waiting f or a response from our supplier. I am pleased to say has now been resolved with you
Kind Regards
Customer Care
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Olga
Daylong Shop
1 year ago
Thank you for taking the time to share your feedback. We are very sorry to hear about your experience with the SupCare product we supplied. We truly value your satisfaction and deeply regret the inconvenience caused.
Upon receiving your feedback, we immediately contacted our supplier to investigate the issue. It appears that there was an unexpected production problem, resulting in a batch that did not meet our usual quality standards.
We have already resolved this matter directly with you and sincerely appreciate your patience throughout the process. Additionally, we are working closely with our supplier to strengthen our quality checks and ensure that such issues do not occur in the future.
Thank you for bringing this to our attention. Your feedback helps us improve and we are committed to ensuring you have a better experience in the future.
Kind Regards
Customer Care
We are the UK's leading retailer of graduated compression hosiery. We sell everything from high street support tights to high strength medical hosiery and everything in between.
We are the UK's leading retailer of graduated compression hosiery. We sell everything from high street support tights to high strength medical hosiery and everything in between.
