David Spear Commercial Vehicles 리뷰

Dear Customer, 

Thank you for the honest review. We take all feedback very seriously here at David Spear Commercials and given the level of detail you’ve kindly provided, it’s clear there’s an area within our handover process that needs attention.

However, we can take the positive aspect of your feedback- that up until the handover, your experience with our dealership was great and it is good to hear that. 

As for the issues on the day of handover, we will certainly address those failings, as I understand there were multiple customers collecting vehicles at the same time. Therefore, we can learn from your feedback, by making sure we are more organised in future and allowing more time for each collection/handover. Hence, this will prevent delays in vehicles being cleaned correctly and having the right amount of fuel onboard.  

With regards the V5C Registration document, we have little control of the DVLA but we will certainly contact them on your behalf to chase the new keeper registration process.

We once again thank you for your feedback and can ensure that each member of staff will learn from this to prevent any negative experiences in the future. 

Kind regards, 

The General Manager & The Customer Care Team at David Spear Commercials