Culture Vulture 리뷰

Thank you for taking the time to complete our feedback request. I am really sorry to hear that the Safi Bowl you have purchased from us has arrived chipped. All the items we send out are checked carefully by our quality control team and our despatch team take great care when sending fragile items to ensure they are not damaged in transit. To hear of the condition your order has arrived in is very concerning and we will be looking into this matter further. I would appreciate if you could please e-mail our Customer Services at service@culturevulturedirect.co.uk with details of the problem so that we can resolve it for you. Depending on the nature of the damage we may not require the item back and will simply send a replacement out to you. Regarding the lamp you have received from us we do apologise that the quality was not satisfactory. We would never expect you to keep any item you aren't completely happy with and if you would like to post it back to us we would be more than happy to offer a full refund or an exchange for something else. We appreciate your assistance in the meantime and apologise again for the inconvenience and frustration caused. Warm Regards John Customer Services

Thank you for taking the time to complete our feedback request. We are very sorry to hear that you feel the items were poor value for money. As with all products we stock we would never expect you to keep any item you aren't completely satisfied with and if you would like to return any part of your order back to us, we will happily offer you either a full refund or an exchange for something else. We thank you for your comments in the meantime and apologise again for the disappointment caused. Kind Regards John Customer Services