Culture Vulture 리뷰

Thank you very much for contacting us with your feedback. I am so sorry to hear that the lid from the cheese baker has arrived damaged. We normally do take great care to ensure our parcels arrive safely and it is very concerning to hear of the condition yours has arrived in. Please be assured we will be fully investigating this matter internally. In the meantime I can confirm your refund has been processed as requested and should clear in your account shortly. We thank you for bringing this to our attention and hope this does not stop from you from ordering in future. Kind Regards John Customer Services

Thank you very much for your comments. I am really sorry to hear that you feel the items purchased were of poor quality. We take pride in all products we stock and would never expect you to keep an item you aren't completely happy with. If you would like to return anything back to us we would be happy to offer you either a full refund or an exchange for something else. We really appreciate you letting us know your views and apologise again for letting you down. Kind Regards John Customer Services