I am missing an item from my order. I e-mailed Culture Vulture Service Department on Friday 18th but as yet have had no acknowledgement from them.
Culture Vulture Direct
Culture Vulture
14 years ago
Thank you for your feedback. Unfortunately we are currently experiencing a technical problem and we are unable to send or receive any emails, so we are unable to access these. I am very sorry an item is missing from your parcel and have tried to contact you by the telephone number provided but this is an incorrect number. To discuss this further please call us on 0844 875 0010 while we are encountering the issues with our emails.
Kind Regards
Andrew
Customer Services
Culture Vulture Direct
Culture Vulture
14 years ago
Thank you for your feedback. Unfortunately we are currently experiencing a technical problem and we are unable to send or receive any emails, so we are unable to access these. I am very sorry an item is missing from your parcel and will contact you privately to discuss further by telephone.
Kind Regards
Andrew
Customer Services
Good service but overall, poor value for money though as the items are expensive for their quality and size.
제품 리뷰
Culture Vulture Direct
Culture Vulture
14 years ago
Thank you for your comments. As a gesture of goodwill we do offer our customers free gifts with their orders. As we do have a wide range of tastes to cater for we do understand that all items may not be suitable and hope one of our future gifts offers more satisfaction. I am also sorry to hear that you feel the throw was poor value for money and would advise you to return this item if you are not 100% satisfied.
Kind Regards
Andrew
Customer Services
구매일: 08/11/2011
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Feefo 인증됨
14 years ago
Service was speedy and trouble free.
제품 리뷰
Culture Vulture Direct
Culture Vulture
14 years ago
Thank you for your comments. I am sorry to hear that you feel that the gold surround is cheap looking as we have received no similar comments. I have arranged for our quality control team to look into this issue on our current stock and as you are not 100% happy with the item please feel free to return it to us. However we are glad that the overall service and products was a positive experience for yourself.
Kind Regards
Andrew
Customer Services
Our mission is to bring you inspiring ideas for your home and lifestyle made by the very best of artisans from across the globe. Working with many smaller manufacturers we seek out authentic products, flavours and fragrances, bringing home and sharing stories from near and far with a unique mix of home accents, furniture, clothes and gifts.
Our mission is to bring you inspiring ideas for your home and lifestyle made by the very best of artisans from across the globe. Working with many smaller manufacturers we seek out authentic products, flavours and fragrances, bringing home and sharing stories from near and far with a unique mix of home accents, furniture, clothes and gifts.